Senior Associate, Account Management
What you need
- Entrepreneurial mindset with innovation delivery track record
- Global client relationship building and business growth experience
- Cross-functional collaboration across complex global team matrices
- Excellent communication, negotiation, and problem-solving skills
- Compliance-first attitude in heavily regulated industry
What you'll do
- Develop and launch solutions for largest global freight forwarding clients
- Accelerate growth across Flexport portfolio: Air, Ocean, Trade Advisory, Customs
- Partner with US/Europe teams to expand share of wallet in existing accounts
- Lead cross-functional execution of client strategies with operations, legal, finance
- Maintain executive-level relationships with stakeholders at major global brands
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The opportunity:
As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region.
You will:
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Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients
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Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management
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Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet.
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Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes.
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You will create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands
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You will stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change.
You should have:
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An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results
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Experience working with complicated global team matrices and drive desirable solutions and results
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Experience building client relationships globally and leveraging those relationships to grow the business partnership
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Passionate about achieving team success; able to inspire and motivate the team.
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Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable.
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Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.
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Excellent presenter and communicator on all channels (written, verbal, phone, media)
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Exceptional negotiation and problem-solving skills
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Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures.
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Highly collaborative; track record of building strong internal and external relationships.
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High integrity and ethics; style and behavior align with Flexport’s values
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A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
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About Flexport
Flexport offers ocean and air freight services, customs brokerage, trucking coordination, and fulfillment solutions for both direct-to-consumer and business shipments. Its technology platform delivers shipment tracking, SKU-level visibility, cost management tools, and centralized documentation across international and domestic supply chains. Flexport also supports customs clearance and trade compliance through brokerage services and data-driven insights.
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