Frontier Tech B2b Support Jobs

As Head of B2B Operations, you’ll serve as the operational engine and strategic backbone of our global B2B organization.

Your primary focus will be to grow our B2B business by winning new customers and scaling our pipeline engine.

experience Experience supporting customers in a B2B SaaS environment Fluent in German and English, spoken and written

, Customer Success Engineering, or Support Engineering teams in B2B SaaS Customer management and communication: a track record

, Customer Success Engineering, or Support Engineering teams in B2B SaaS Customer management and communication: a track record

Collaborate with Sales and Support teams to demonstrate the value of the support offering to clients and identify opportunities to expand support business

go-to-market activities, and representing Terminal at trade shows and partner conferences Collaborate with Product Strategy and Operations to deliver in-person support

Qualifications 5–10 years managing B2B tech or SaaS websites with a product management mindset.

Experience leading complex B2B sales cycles involving multiple business, commercial, and technical stakeholders.

If you require additional support in your recruitment process, we kindly encourage you to let us know.