First Line Support Engineer Jobs

As a First Line Support Engineer, you will work close to production teams, helping to solve technical challenges while driving long-term improvements that support

Coaching Provide appropriate support and assistance to less experienced engineers on first tasks.

Is responsible for quickly resolution of technical disturbance in the factory or escalate to Production Engineers.

Technical Workstream Support : Assist workstream leaders with daily tasks such as collecting and analyzing operational data, actions follow up, and internal

Qualifications Bachelor’s or Master’s degree in Mechanical Engineering, Mechatronics, Electrical Engineering, Physics

About the role We are hiring our first Sydney-based Product Support Specialists, who will grow our global presence as a team and serve as champions

This is a role for someone who genuinely loves solving technical puzzles and takes pride in being the first line of defense for our clients.

pilot line and stabilize production.

We leverage our deep expertise to translate engineering requirements into highly optimized production lines, working cross functionally to consistently enhance the

pilot line and stabilize production.

between moving fast and breaking things and moving slowly to get things right the first time.

ABOUT THE JOB: This engineer is our first line of defense on the Imaging production floor.

Reduce false failures and improve first-pass yield, cycle time, and tester uptime for supported lines against agreed targets.