Remote Escalation Manager Event Response Team Jobs

Experience building or scaling an escalation or incident-management process.

What you’ll do: This role is responsible for leading the event registration strategy for the Corporate Events team, developing

We're hiring a Field & Events Marketing Manager to run that program: getting every event executed well, making sure every conversation is captured and followed

In this pivotal role, you will spearhead end-to-end event planning for key clients while collaborating closely with operational leaders, Team Leads, and

objectives, and escalation needs.

Monitor partner SLAs, manage ongoing escalations, and establish scalable implementation frameworks for future partner launches.

Manage agency performance and service quality by setting clear briefs, milestones, service-level agreements, and escalation paths.

Build and lead an internal events team as our calendar grows, establishing clear responsibilities, processes, and systems that allow us to scale

Source venues and partners, manage vendors, and keep the team clear on decisions and deadlines. Bring the right people together.

We are looking for an IT Manager to lead the team and systems that support Doppel's employees across our offices and remote workforce.

Each Manager is fully accountable for the team during their hours.

If there's no activity within 2 days, leave a note in the ticket and escalate via Teams if necessary.

Unlike traditional escalation support, this position functions as a trusted technical partner to both the client and internal teams.

Headquartered in New York, Stroryly has teams in London, Amsterdam, Zurich, Buenos Aires and Istanbul.

Strong program-management skills, with the ability to manage timelines, dependencies, risks, and multiple concurrent events.