Director, Human Resources

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

OpenGov is seeking a Director, HR to lead our HR Business Partnering, HR Operations, and Talent Enablement functions in Pune, reporting to the global Chief Administrative Officer. This is a highly visible, locally-led role: you'll set the vision and operating rhythm for how OpenGov supports its India-based employees, while staying tightly aligned to global HR strategy and standards. You'll act as the senior HR voice in Pune, translating company-wide priorities into practices that work for the local market, and serving as the connective tissue between India leadership and our global People Team.

Responsibilities

• Lead and develop the Pune HR team across HR Business Partnering, HR Operations, and Talent Enablement, setting priorities and ensuring consistent, high-quality delivery across all three functions

• Act as a trusted strategic advisor to Pune business leadership, aligning local HR priorities with global business objectives while strengthening team performance, culture and retention

• Partner closely with US HR leadership and HR Centers of Excellence (Talent Acquisition, Total Rewards, HR Tech, HR Ops, HRBPs, Talent Management) to adapt global programs for the India market without losing consistency

• Champion an AI-native culture within the Pune HR team and across the business, redesigning how teams work

• Own India-specific HR compliance, ensuring practices meet local labor law while reflecting OpenGov's global standards

• Lead organizational design, re-org, and change management efforts, including acquisition integration work

• Drive the local execution of HR programs, including performance management, compensation and benefit cycles, engagement surveys, and talent enablement initiatives

• Use HR data and metrics to identify local trends and opportunities, bringing insights back to global HR leadership

• Serve as the primary escalation point for complex employee relations matters in Pune, partnering with Legal and global HR as needed

• Build strong, trust-based relationships across India and US stakeholders to keep HR operations and communication seamless across time zones

Requirements and Preferred Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience

• 10+ years of progressive HR experience, with demonstrated experience leading HR Business Partnering, HR Operations, or Talent Enablement functions

• Experience managing or closely partnering with HR teams across multiple regions, including the US

• Strong knowledge of Indian labor law and compliance, with working familiarity with US employment practices

• Proven ability to lead and develop a team of HR professionals across multiple disciplines

• Excellent judgment and communication skills, with the ability to influence senior stakeholders without direct authority

• High professional standards and a strong customer experience mentality with an energetic, positive attitude can quickly build partnerships, relationships, and trust

• Experience using AI-native tools to redesign workflows and improve efficiency

• Experience in high growth SaaS or technology-driven organizations preferred

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches.