Remote Data Collection Quality Support Pilot Support Team Jobs

of the team and support the wider strategic vision.

About the team: Our support team provides best-in-class service and support to our growing commercial customer base

…Leadership: Comfortable handling high-stakes frontline support while actively coaching and developing team members.

Product, Support and Engineering teams.

and performance of our Customer Support team across one to two state programs.

You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our

Support development and improvement of inspection plans, checklists, acceptance criteria, and quality processes.

As our Partner Support Operations Lead, you will run partner support end to end: the team, the operating model, and the systems behind every layer.

, backlog aging, ticket quality, automation adoption, and team capability.

leading and developing Quality Engineers supporting product teams.

…Program Manager to lead the data and tooling programs that support data center

quality data (e.g., utilization, patient outcomes, complaints) and drive action on outliers, in partnership with Clinical leadership Support quality-based

Support calibration efforts to ensure alignment across reviewers and quality stakeholders.

You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our

You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstractions and deliver high‑impact features across our