Customer Success Jobs in New York

…of B2B SaaS experience in Customer Success, Account Management, or a similar customer-facing role, with a strong track record of meeting

The Customer Success Associate role is a foundational role with the autonomy to define and shape our customer onboarding and support processes from the ground up

THE ROLE As Customer Success Manager, you will own two things above all else: getting customers live quickly and keeping them

Be the voice of the customer back to product and engineering.

Customer Success Manager at Codes Health, you will build and lead the function that ensures our customers experience clarity, speed, and trust

Role Overview As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey

…We are rapidly growing our Customer Success team.

As our next Customer Success Manager, CatEx, you should have experience in a customer-facing or revenue-driving role where trust, urgency, and follow-through

Strategic Customer Success Manager Raspberry AI · Dumbo, Brooklyn, NY · Hybrid (1 day/week in office) About Raspberry

…growth and direction of our Customer Success program, building out best-in-class playbooks and processes.

You measure your success by renewals, account growth, and overall customer satisfaction, not just checkboxes on a to-do list.

…the infrastructure needed to scale customer success as the company scales.

You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the

…EliseAI is looking for a Customer Success Manager who will own strategic relationships with our customers, working

success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted