Cs Euv Technical Support Engineer Hsinchu Jobs

Introduction to the job Technical support engineer is responsible for the maintenance, repair and continuous improvement of ASML systems

Career Path: Technical Support Engineer → Senior TSE → Acting Team Lead → Technical Support Team Lead.

The team provides software support for EUV and other ASML products in Taiwan.

Previous experience mentoring new hire engineers & helping integrate from a technical and procedural perspective.

Anticipates, analyzes and solves complex technical problems escalated from first line support or the customer including in-fab support as needed .

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and

Bachelor’s degree in Business, Supply Chain, Engineering, or related field or equivalent working and thinking level and experience.

. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location.

Repairs Advise customer technical personnel and first and second line support in dealing with complex problems,

Coaching Provide appropriate support and assistance to less experienced engineers on first tasks.

Responsibilities Escalation support Drives service order closure from a technical perspective.

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and

2+ years experience in: ASML 2nd Line Engineering (internal), or Lithography equipment / semiconductor field (external

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and

Customer focus (behavior), Data Analysis, Data Collection, Detail-Oriented, Equipment Maintenance, Problem Solving, Self-development (behavior), System Knowledge, Technical