Remote Cs Duv Field Service Engineer Hsinchu Jobs

…durable relationships with partner product, engineering, and field teams so integration issues get resolved and roadmap input flows in both directions

, Engineering, or related field 5+ years in software development with focus on systems integration and API development Fluency in English

…with Product, Customer Success, and Engineering teams to influence the roadmap, stay connected to the internal

…with Product, Customer Success, and Engineering teams to influence the roadmap, stay connected to the internal

…with Product, Customer Success, and Engineering teams to influence the roadmap, stay connected to the internal

At Tanium, our SLED Solution Engineering team works closely with our SLED Sales and Customer Success (CS) teams to engage current and prospective public sector customers

…review new and refactored software services on the platform.

…“good” looks like in your field. Craftsmanship matters.

…the blueprint into a retention engine that runs without heroics.

…the blueprint into a retention engine that runs without heroics.

Lead routing across marketing, sales, CS, and partners, with defined service levels.

Familiarity with CS and support platforms (Gainsight, Salesforce Service Cloud, Zendesk, Jira Service Management) and support automation or AI-assisted

Bachelor's degree in a quantitative field (Math, Statistics, CS, Engineering, Economics, or related STEM) Must be legally authorized

…the blueprint into a retention engine that runs without heroics.

Align with Sales, CS, Product, Finance, and Revenue Operations leaders on goals and priorities.