Remote Client Services Associate Jobs

…seeking a talented and driven Client Strategy Associate to support the success of pharmaceutical manufacturer

…roadmap alignment with the managed services

…seniority Work with world-class enterprise clients (Unilever, Google, P&G, Orange, and more) Direct

…resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily.

…to keep a single, coherent client experience.

Client Success owns each client relationship; you own the operational quality and follow-through behind it.

Our clients are the world's top recruiting and executive search firms.

…Role We're looking for an Associate Forward-Deployed Product Manager to own the day-to-day execution of live client implementations

Experience supporting institutional client operations in financial services, back office experience or another heavily regulated industry.

…experience in management consulting ( Associate to Senior Associate), strategy

…Perform on-site technical and customer service support, to include: Emergency/unscheduled repairs of clients’ on-site

Customer Service Tools: Experience working in CRMs and Customer Services tools (we use Insightly CRM and HubSpot).

quality Build the systems the client team runs on: CRM workflows, pipeline reporting, service tools, and performance dashboards

…roll out Aleph across their client bases.

…our internal QA team, reviewing client evidence and controls before clients face their external auditors.