
Account Executive, Commercial Growth
Atlanta, GA at a glance
- Rent
- #20 of 51$1,700/mo-6% vs US avg
- Weather
- #5 of 51180 mild days101 hot · 0 cold
- Income tax
- #22 of 515.19% top rateGeorgia
What you need
- 3+ yrs in sales, customer success, or account management
- Passion for technology and advocating for customers
- Experience with Salesforce, Slack, Outreach, Gong, and similar tools
- High autonomy and ownership of customer portfolio
- Entrepreneurial mindset to build new processes
What you'll do
- Drive ARR growth across 40-60 commercial accounts
- Build relationships with champions and economic buyers
- Partner with AWS, GCP, Azure and SIs for co-sell
- Design programs for new customer use cases
- Coordinate across teams to keep customers successful
Role Summary
Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! Temporal is a remote first company. We are looking to hire out of Atlanta, GA and San Francisco, CA. Both roles offer a hybrid model, with 2 days in office.
We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!
We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.
What You'll Do
Receive and activate newly closed-won accounts handed off from our new-logo team, and drive ARR growth by growing identified workloads and finding new workloads
Identify activation and expansion opportunities within your customer base
Be responsible for the success of 40-60 accounts
Build and grow relationships across your accounts by identifying champions, coaches, and economic buyers, and expanding your network of contacts as organizations and use cases evolve
Drive consistent activity, pipeline development and quota attainment
Partner with product marketing to deliver proper messaging and content to commercial Temporal Cloud customers
Partner with key external stakeholders like cloud service providers (AWS, GCP, Azure) and third-party SIs to accelerate adoption and unlock co-sell opportunities within your accounts
Design and execute programs to support the identification, design and productionization of new use cases with your customers
Experience partnering with an SLA backed technical support services org and coordinating across teams to keep customers successful as they scale
What You'll Bring
Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges
3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development
A background and passion for advocating on behalf of your customers
A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes
An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
Team player and passion for collaboration
Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room, reo.dev, Claude and OpenAI
Prior exposure to database, cloud, and infrastructure technology is a plus
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
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About Temporal Technologies
Temporal develops and distributes the world's leading open source durable execution system. We make code fault tolerant, durable and simple. Innovative companies like Datadog, Glovo, Indeed, Netflix, Qualtrics, Remitly, Snap and Yum! Brands build their services and applications with Temporal to make them reliable to run, productive to enhance and easy to troubleshoot and repair. More than a decade in the making, Temporal is powered by veterans behind some of the industry's most loved systems technologies, programming frameworks and open source communities as well as investors like Amplify Partners, Sequoia Capital and Index Ventures.
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