What you need

1+ yr retail/hospitality leadership experience
Weekend availability required
Physically able: stand, lift 40 lbs, climb stairs
Coachable, adaptable, team-focused, reliable
Aptitude for VR tech, troubleshooting, gear calibration

What you'll do

Open/close store, manage audits, schedules, labor spend
Coach team, run check-ins, train new hires
Greet guests, guide VR experience, promote offers
Operate and troubleshoot proprietary VR equipment
Maintain store standards, sanitize gear, prep equipment

Who We Are:

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

Create Unforgettable Guest Moments

Greet guests with energy and invite them into an exciting, welcoming environment

Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a Tech & Experience Expert

Master our proprietary tech and keep gear calibrated

Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

Communicate with management and tech support when issues arise, clearly and quickly

Keep Things Running Smoothly

Maintain a spotless, high-energy store that meets Sandbox VR standards

Sanitize gear thoroughly and display materials/gift cards to brand expectations

Prepare iPads, body trackers, and gear before and after every session

Shift Leadership & Coaching

Open/close the store, manage daily audits, break schedules, and labor spend

Run shift check-ins, coach in real time, and train new hires

Ensure team performance, morale, and guest service standards remain high

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed

Adaptable & Proactive: You’re resourceful, self-driven, and good with change

Team-Focused: You stay positive and celebrate group wins

Reliable: On time, in uniform, and ready to shine

Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs

Weekend Availability: Required

Leadership: 1+ year in retail/hospitality leadership

Benefits

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions + guest review bonus

Note: Evening and weekend availability may be required depending on the business’ needs.

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About Sandbox VR

Sandbox VR is the future of entertainment. With over 50 global combined retail and franchise locations, the most advanced VR technology, premium AAA experiences developed in-house, and an exclusive Netflix collaboration, we’re the most successful and fastest growing location-based virtual reality company on the planet. And, with over $60M raised by investors including a16z, Alibaba, Justin Timberlake, Katy Perry, and Kevin Durant, we are continuing our path to rapid growth. Interested in own the future of entertainment? Learn more about franchise opportunities: https://franchise.sandboxvr.com/?utm_source=linkedin&utm_medium=organic-social&utm_campaign=link_in_bio&utm_content=corp

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