IT Manager

About the Team

IT at Pave keeps the company running — provisioning and securing every employee's access to the tools they need, managing the core platforms (Google Workspace, Okta, Iru) that the whole org depends on, and supporting every team at Pave, from Sales and Marketing to Finance, Legal, People Operations, and R&D, with the technology they need to do their jobs. The IT Manager owns this function day to day: operational stability, security and compliance hygiene, and vendor relationships, while looking for opportunities to bring AI tools and automation into how the team works and how Pave runs its internal operations.

What You'll Be Doing

• IT Operations & Platform Management
• Own and maintain core IT platforms across the company, including Google Workspace, Okta, and Iru
• Manage day-to-day identity and access administration: provisioning, deactivation, permissions, and device management
• Act as the go-to technical expert for the business, owning issues through to resolution
• Support and maintain AV equipment across the office, including conference rooms and all-hands/company-wide meeting setups
• Support a global, distributed workforce across Pave's offices, including San Francisco, New York City, Salt Lake City, the United Kingdom, and Poland
• Monitor system health, uptime, and security posture across managed platforms
• Team Leadership
• Manage a single IT FTE based in the SF office, including day-to-day direction, coaching, and performance feedback
• Set priorities and workload for the contractor, balancing reactive support needs with planned project work
• Security & Compliance
• Partner with the Security team on access controls, audits, and compliance requirements (e.g., SOC 2, ISO 27001) as they relate to IT-managed systems
• Maintain security best practices across endpoints, identity systems, and IT-owned infrastructure and AI infrastructure.
• Vendor & Budget Management
• Own and maintain the relationship with CDW, Pave's primary hardware supplier and SaaS channel partner, as well as other direct IT vendor relationships
• Manage the IT budget, including software licensing and hardware procurement
• Cross-Functional Support
• Design and maintain stable integrations between IT-owned systems and the business tools each department relies on, looking for opportunities to automate manual work
• Understand the technology needs of departments across the business and use that insight to shape what IT prioritizes, builds, and automates.

What You'll Bring

• Required Qualifications
• 6+ years of hands-on IT generalist experience, spanning systems administration, end-user support, and vendor coordination in a company with a distributed, multi-office workforce
• Experience delivering high-touch, white-glove onboarding for new hires, from equipment setup to account provisioning
• Hands-on experience administering core IT/business platforms (e.g., Google Workspace, Okta, Iru, and Claude Code)
• Experience managing IT operations end-to-end: support, access management, device management, and vendor relationships
• Demonstrated experience partnering cross-functionally with non-technical departments (e.g., Finance, Revenue Operations)
• Strong written and verbal communication skills
• Ability to lift up to 50 lbs (e.g., for hardware setup, shipping, and office equipment needs)
• Bachelors Degree
• Preferred Qualifications
• Experience managing or directly overseeing a team or contractor
• Familiarity with enterprise security/compliance requirements (SOC 2, ISO 27001) and how IT intersects with them
• Experience managing IT budgets and vendor contracts
• Background in high-growth B2B SaaS environments

Compensation, It's What We Do.

At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life — not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process. We're always happy to walk you through how we think about leveling — just ask.

Targeted cash compensation for this role: $144,000-180,000 Base + Equity

Benefits @ Pave

At Pave, growth isn't a perk — it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making.

What we offer:

• Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are.
• Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month — because life doesn't pause, and neither should you.
• Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it.
• Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you.
• Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count.
• Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.