Marketplace Growth Associate
Lehi, UT at a glance
- Rent
- #28 of 51$1,490/mo-16% vs US avg
- Weather
- #49 of 51127 mild days72 hot · 85 cold
- Income tax
- #29 of 514.5% top rateUtah
What you need
- 1+ yrs of work experience
- Strong attention to detail
- Professional customer communication, especially over the phone
- Follow a process while spotting ways to improve it
- Strong organizational skills and independent high-volume work
What you'll do
- Run several dozen outbound host calls daily
- Create Google Maps pins and improve listing quality
- Pitch signage and track each sign’s performance
- Coach hosts on pricing, photos, reviews, and descriptions
- Spot growth bottlenecks and propose effective fixes
About the Role
As a Marketplace Growth Associate, you’ll work with Neighbor’s hosts: the commercial and residential property owners who list their storage and parking space on our marketplace. Hosts are the supply side of everything we do. The more easily renters can find a host’s space, the more that host earns and the faster the marketplace grows in every city we serve. You’ll be one of the people making that happen, one host at a time.
Most of your day (50–75%) is outbound phone calls with hosts. On each call, you’ll help a host make their listing stronger and easier to find: setting up a Google Maps pin, tightening photos and descriptions, getting the price right, and building up reviews. The goal is to turn their space into steady, growing income. The rest of your time is operations: running the signage program, tracking results and finding ways to make the whole thing work better. This role fits you if you like being on the phone, you can manage a high volume of work on your own, and you tend to notice when a process could run better.
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About Neighbor
Neighbor is the largest marketplace for storage and parking, with listings in every city across the United States. From big-name self storage facilities to neighborhood garages, driveways, and RV parking, we bring every option together in one place. Find, compare, and book in minutes. Backed by $75M from top-tier investors including Andreessen Horowitz, Fifth Wall, Pelion Venture Partners, and more, Neighbor offers more choices, better prices, and faster booking than any other company. Renters can find the space they need, exactly where they need it. Compare storage units, drive-up garages, neighborhood spaces, and RV parking, all in one place. Read reviews, see transparent prices, and book the closest, most affordable option in minutes. Neighbor hosts can rent out their unused garage, driveway, basement, or lot and earn passive monthly income. Most hosts spend just 16 minutes a month managing their space. Set your price, choose your renters, and stay protected with our Host Guarantee. Businesses use Neighbor to turn underutilized space into reliable revenue. Whether you’re a small business with spare parking, a multifamily property with vacant lockers, or a storage facility looking to fill units faster, Neighbor brings you qualified renters and steady, recurring income.
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