Job Description
Why Mintlify?
We're on a mission to empower builders.
Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.
Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.
Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.
We grew in value faster than headcount and we’re looking to align the two quickly.
What you bring to the table
Hands-on technical experience: comfortable using GitHub and writing code, clear technical thinking and ability to debug
Comfortability with AI: Has built non-trivial AI automations to accomplish tasks more quickly
Experience managing 10+ competing priorities
Prior experience on live calls with customers (or exceptionally motivated to move their career in this direction)
Ownership mentality: Strong project management skills, little oversight needed, and constantly finding ways to improve processes
What you'll work on here
Enforcing post-sales services engagement model, so every enterprise deal has a clear scope and boundaries before kick-off
Validating services scope, timeline commitments, complexity signals, and migration readiness
Ensuring every enterprise customer go-live provides the foundation for increased AI credit usage, renewals, and expansions
Full ownership of customer onboarding from deal close to go-live exection and first 14 days post-launch
Resolving customer technical concerns related to platform capabilities
Maintaining quality bar of migration completion from vendors and hands-on engagement in migration port-over when vendors aren't able to execute
Company Benefits:
Competitive compensation and equity
20 days paid time off every year
401k or RRSP
$420/month wellness stipend
100% coverage for Health, dental, vision
Free Ubers to and from work
Free lunch and dinners
Annual team offsite (previously went to Alaska, Hawaii)
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Job Details
- Category
- Operations
- Employment Type
- Full Time
- Location
- San Francisco, NY
- Posted
- Compensation
- $140,000 - $190,000 per year
About Mintlify
Mintlify provides an intelligent platform that helps teams create, manage, and deliver documentation for products, APIs, and internal workflows. The platform integrates intelligence into writing, editing, and maintenance processes, ensuring content remains current and searchable for both users and machine understanding. It supports features such as context‑aware drafting, self‑updating knowledge bases, and AI assistants that guide users through documentation visits.
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