HQSF DS Knowledge & Operations Chief

Do not email applications. To submit your resume for this Direct Hire opportunity click here. For additional information on other USSF direct hire opportunities visit the Air Force Civilian Careers Space Force website and follow USSF on LinkedIn.

Major Duties

Headquarters Space Force Director of Staff (HQSF DS) at The Pentagon is searching for a Knowledge and Operations Chief (NH-0343-04, GS-14/15 Equivalent). Description: For the first time in over 75 years, the nation has launched a new military branch, and this is your opportunity to shape its foundation from the Pentagon. As the Knowledge and Operations Chief, you will step into a fast-paced, high-visibility role, architecting and executing strategic planning directly for the Director of Staff, Headquarters Space Force (HQSF). We are looking for an exceptional leader who excels at managing high-stakes projects within complex environments to support the world's premier space command. If you are ready to make history and build the future of the United States Space Force, join us. The ideal candidate is an expert in Records Management, SharePoint Governance, and IT Systems Oversight who can seamlessly bridge the gap between technical execution and strategic compliance. In this high-visibility role, you will lead our enterprise-wide SharePoint platforms, establish robust governance policies, and empower staff through targeted training on digital collaboration tools. We are seeking a decisive leader who understands the entire IT system lifecycle-from design and implementation to maintenance-and can ensure regulatory compliance while continuously optimizing our digital solutions to support the evolving mission of the organization. Key Skills and Abilities: 1. Leadership and Supervisory Expertise. Knowledge of principles, practices, and techniques of personnel management, including performance evaluation, team building, and professional development. Skill in supervising and managing diverse teams, resolving employee relations issues, and fostering collaboration and innovation to achieve organizational goals. Ability to plan, assign, and evaluate work, develop performance standards, and implement strategies to improve productivity and quality of work. 2. Strategic Planning and Organizational Governance. Knowledge of strategic planning processes, governance frameworks, and organizational goal-setting methodologies. Skill in defining vision, establishing milestones, and leading governance reviews to ensure alignment with mission objectives. Ability to facilitate collaboration between leadership and staff, ensuring effective communication and execution of strategic priorities. 3. Process Improvement and Employee Engagement. Knowledge of process improvement methodologies, employee engagement strategies, and data analysis techniques to identify systemic issues and opportunities for improvement. Skill in designing actionable solutions, leading projects to enhance employee experience, and presenting findings and recommendations to senior leadership. Ability to analyze feedback, assess organizational pain points, and implement micro-improvements that positively impact staff effectiveness and efficiency. 4. Knowledge Operations and Correspondence Management. Knowledge of correspondence management policies, procedures, and regulatory requirements, including DoW, Air Force, and federal guidelines. Skill in developing and implementing tasking policies, training programs, and workflow management systems to ensure compliance and efficiency. Ability to establish metrics, analyze systems, and provide expert guidance to leadership on correspondence and task management. 5. Records Management, SharePoint Leadership, and IT Oversight. Knowledge of records management principles, SharePoint governance, and associated IT systems, including design, implementation, and maintenance. Skill in leading and managing SharePoint platforms, developing governance policies, and training staff on effective use of digital collaboration tools. Ability to oversee enterprise systems, ensure compliance with regulations, and optimize IT solutions to support organizational needs. 6. Special Projects and Research. Knowledge of research methodologies, development processes, and project management techniques to address complex organizational challenges. Skill in preparing talking papers, decision documents, and briefings, and conducting in-depth analysis to support leadership decision-making. Ability to lead special projects, monitor compliance with policy initiatives, and provide functional and technical advice to ensure mission success.

Qualifications

The 0343 series does not have an individual occupational requirement that must be met. You can view the experience level requirements here. Please scroll down to the 3rd section titled Administrative and Management Positions.

Promotion Potential

NH-None

How You Will Be Evaluated

Knowledge, Skills and Abilities (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies as related to the series and grade of the position being filled. Final qualifications determinations will be assessed based on OPM's General Schedule Qualifications Standards found here: Interviews: You will be contacted by e-mail and/or telephone if your application is identified as qualifying for a position being filled. An interview may be conducted. If interviewed, you will be asked to address the same knowledge, skills, abilities and/or competencies used to initially qualify your application for the position.

Benefits

View benefits details ↗

Who Can Apply

• Open to the public

Required Documents

Resume: You must submit a resume that may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume exceeds two pages or is illegible/unreadable. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your resume must provide: Personal information - your full name, email and mailing addresses, phone number Education information - the name of the school and the dates you attended Work experience - paid and unpaid work with the following information: Job title Detailed duties and accomplishments Employer's name and address Supervisor's name and phone number Starting and ending dates (If actual dates are not known, provide your best-estimated timeframes.) Hours per week Salary, if applicable Other qualifications - skills, certifications/licenses, honors, awards, special accomplishments, and job-related training courses College Transcripts (if applicable): Please see the Education section of this announcement for detailed information about transcripts.

How to Apply

Do not email applications. To submit your resume for this Direct Hire opportunity click here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

What to Expect Next

For additional information on other USSF direct hire opportunities visit the Air Force Civilian Careers Space Force website and follow USSF on LinkedIn.

Other Information

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information. Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

About the Agency

IMPORTANT INFORMATION: This Job Opportunity Announcement (JOA) will be used to form a pool of qualified applicants who will be considered for direct hire vacancies as they become available. To learn more about the United States Space Force Mission click here