Technical Officer

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

• Enjoy comprehensive benefits in a supportive team environment

• Permanent opportunity at our Eagle Farm or Bendigo site

• Hybrid working available, 2 days a week WFH

Our Benefits

• Work in the defence industry enjoying job security and stability

• Work in a modern clean world-class workshop with all tooling and PPE provided

• Attractive remuneration plus overtime ($95K base salary plus overtime plus profit sharing)

• Gym discount + other employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised paid parental leave

• Veterans leave

• Professional training and career opportunities in a diverse business

Our Team
As part of our VTS business, our PRV team is primarily focused on the design, manufacture, delivery and support of protected mobility vehicles on a global scale. We are very proud of everything we do in support of both the Bushmaster and Hawkei platforms as we all work together towards our purpose. Most importantly – be a part of a positive team culture that is focused on our people.

Your Role
The Technical Officer role exists within Protected Vehicles’ Technical Support Group (TSG), providing essential support and services across both the Bendigo and Eagle Farm sites. Operating at the intersection of multiple departments, the Technical Officer is instrumental in ensuring the effective management and resolution of technical events.

• Technical events, including engineering changes, obsolescence challenges, customer requests, and warranty issues, are resolved efficiently and accurately to uphold operational continuity

• Work packages addressing technical issues are planned, prepared, and delivered in line with organisational requirements

• Accurate and up-to-date records of technical issues and their resolution are maintained in line with established processes

• Timely, clear, and constructive updates are provided to both internal and external stakeholders regarding technical event progress

• Proactive identification and communication of potential risks related to product change and obsolescence, ensuring effective and early mitigation

• Strong relationships with both internal and external customers are developed and maintained, ensuring quality support and high levels of satisfaction

Your Experience
To be successful in this role, you will bring the relevant skills, experience and a proactive approach, along with the ability to communicate effectively and work well within a team.

• Demonstrated commitment to safety, compliance, and a quality mindset

• Ability to manage time, priorities, and adapt effectively in a dynamic environment

• Effective communication skills, including the ability to negotiate, educate, and influence stakeholders

• Experience with issue management systems (e.g., Jira), document management, and workflow tools

• Eligibility for Defence Security Clearance and ability to obtain ITAR clearance.

• Working knowledge of Defence industry processes is advantageous

• Relevant technical or trade qualification (e.g., electronics, mechanical, or equivalent experience)

We encourage you to apply
After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.

A defence security clearance is required for this role, applicants must be an Australia Citizen and eligible to obtain and maintain an appropriate clearance. To learn more about clearances please visit http://www.defence.gov.au/AGSVA/

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.