Operations Manager

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

Location: Canberra, Sydney or Melbourne based

OUR BENEFITS

In addition to interesting, engaging opportunities that impact at scale, and ongoing personal and professional development opportunities, Thales Cyber can offer you:

• Competitive remuneration structure

• Hybrid and flexible working options under the Thales Flex program

• Paid parental leave and family support through Parents at Work

• The day off on your birthday each year

• Novated Lease options

• Ongoing personal and professional development opportunities

• Sonder – Wellbeing & Support Partner

ABOUT THALES
Thales delivers cybersecurity products and services that keep people and assets safe, giving organisations confidence in the security of their digital journeys. Our solutions are deployed in 148 countries, helping governments to maintain sovereignty, and organisations to preserve their strategic autonomy.

Thales is a global leader in cybersecurity - no.1 in data security - with 6,000+ experts and developers. We bring trust and resilience to key industries including finance, health, retail and manufacturing, as well as vital sectors such as aerospace, critical infrastructure, defence and space.

YOUR ROLE
As the Operations Manager you will be the backbone of our cyber services business, connecting Sales, Delivery and functional teams to drive speed, clarity and performance. You’ll streamline processes, lift capability, and embed smarter ways of working so our teams can move faster and deliver greater impact.

You’ll:

• Build and run operational metrics and governance that drive performance

• Simplify and optimise processes to increase velocity and reduce friction

• Identify automation and tooling opportunities

• Own procurement policy, systems uplift and reporting

• Lead Vendor Procurement and Reporting teams

• Partner across IT, HSE, Quality and Real Estate

• Enable change and continuous improvement across the business

WHAT YOU’LL BRING

• Strong operations leadership experience (IT services / consulting ideal)

• Proven process improvement and transformation capability

• Commercial and financial acumen

• Ability to influence across stakeholders and lead through change

• Pragmatic, delivery-focused, and outcomes driven

• Australian Citizenship with ability to obtain security clearance

WE ENCOURAGE YOU TO APPLY

After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.

#LI-Onsite #LI-RK1

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.