Manufacturing - HVM Tech Support Team Leader - Linkou

Health, Safety & Environment (HS&E)

• Ensure compliance with health, safety, quality, and environmental procedures across the work center or shift.

• Actively promote a strong safety mindset, serve as a role model, and hold team members accountable for safe behavior.

• Perform and register safety checks, follow up on findings, and ensure learnings are shared and applied within the department.

• Take ownership of HS&E performance for the assigned work center.

People Management and Development

• Lead, coach, and develop approximately 15–20 direct reports, including performance appraisal and target cascading.

• Build team capability by assigning challenging tasks, guiding skills development, and supporting career growth.

• Ensure retention of critical knowledge and competencies within the team and support natural team development.

Operational Execution and Realization

• Drive realization of operational targets and KPIs for the team in line with factory and departmental objectives.

• Coordinate daily activities within the work center or shift, balancing resources, priorities, and production demand.

• Contribute to factory planning activities and support optimization beyond the own team when required.

Technical Alignment and Issue Management

• Ensure effective execution of troubleshooting and issue resolution in collaboration with Technical Leaders and subject matter experts.

• Understand technical dependencies and interfaces with other teams and coordinate cross‑team actions when needed.

• Support escalation processes by providing clear operational context, data, and impact assessment.

Continuous Improvement

• Review existing operations within the own area (L5 level) and lead continuous improvement initiatives.

• Foster a Lean / Kaizen mindset within the team and encourage innovation and structured problem solving.

• Drive implementation of improvement actions and ensure sustainable results.

Management Information and Stakeholder Management

• Provide regular reports and analyses on team performance, operational results, and improvement progress.

• Build and maintain an effective network with internal stakeholders such as other Team Leaders, Group Leaders, and support functions.

• Represent the team in discussions with internal and external stakeholders, explaining and supporting operational decisions with fact‑based arguments.

Annual Planning, Budget, and Strategy Execution

• Translate operational targets into annual plans for the team and drive execution within agreed timelines and budgets.

• Manage deviations, risks, and required adjustments, including preparing proposals and obtaining approvals.

• Contribute to policy development and execution at the next organizational level and ensure plans are executed over a multi‑month horizon.

• Bachelor’s degree in Engineering or a related technical field; Master’s degree preferred, or equivalent working and thinking level.

• Solid experience in manufacturing, operations, or technical support environments.

• Proven experience in planning and managing operational activities to deliver predefined objectives.

• Experience in leading teams, shifts, or work centers is required.

• Strong people leadership and coaching capabilities.

• Good technical understanding to interface effectively with engineers and Technical Leaders.

• Ability to plan, prioritize, and manage operational activities under dynamic conditions.

• Strong communication skills.

• Structured, fact‑based decision making with a continuous improvement mindset.

• Stakeholder management skills and the ability to align across teams.