Project Manager - psychological project

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: pro.doctoralia.es

Why join us?

📊 Real impact – We help doctors help patients. Your work truly makes a difference.

📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

✨ Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description

How will you make an impact?

Terapia is a completely new digital product line, separate from our marketplace, designed to connect patients with therapists for ongoing mental health care. Patients are instantly matched with the right psychologist through a survey, which filters for preferences and therapy style, helping ensure the best possible fit.

On the therapist side, Terapia is a fresh opportunity, we onboard new therapists and create a fair, performance-driven system. Launched in previous months in Poland, Mexico, Spain and recently in Brazil. This role is all about owning, nurturing, and successfully launching this project in Italy. Your work in the first 90 days will determine whether we scale, pivot, or adjust our investment. This is a hands-on, high-impact opportunity to shape the future of the product.

This is a rare opportunity to launch a new product line from scratch, own critical outcomes, and directly shape how Terapia scales in new markets. If you thrive on action, execution, and problem-solving in early-stage setups, this is the role for you.

The role is based in Rome, Italy and at least 50% of presence the the office is needed. So the person should be located in Roma.

Qualifications

What will help you thrive?

We’re looking for someone who thrives in early-stage, action-oriented environments and can turn messy challenges into clear outcomes. You will own the project in Italy, driving operations, onboarding therapists, and shaping the product for local users.

Hard requirements:

• Hands-on experience owning outcomes in a small team or early-stage setup
  

• Launched a product, market, or operation from zero to first real users
  

• Regularly talked to users and made decisions based on those conversations
  

• Comfortable making decisions with incomplete data and owning the outcome
  

• Proven experience designing and scaling GTM processes, including building repeatable playbooks after an initial pilot or first cohort, and successfully scaling operations from small volumes (e.g. 10–50 hires/customers/doctors) to hundreds at scale.

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• Able to use simple tools (Docs, Sheets) to think and communicate clearly

What you’ll do:

• Talk to users (including unhappy ones) to understand what blocks them and remove those blockers
  

• Use Pareto / MVP thinking to decide what to build, test, or skip
  

• Make decisions with limited information and turn messy input into clear actions
  

• Be ready for challenges, course corrections, and fast learning
  

• Onboard and manage the first cohort of therapists in Italy
  

• Adapt operations & product based on feedback to improve patient-therapist matching
  

Goals in your first 90 days:

• Make Terapia a well-functioning product in your country and prepare it for scaling, including hiring the first customer success team
  

• Recruit 10 therapists who are ready and available to take patients
  

• Interview 20 patients to identify key problems worth solving
  

• Optimize the survey and matching system to ensure patients are paired with the most relevant therapists
  

• Gather and share feedback with local Docplanner teams to improve operations and product

What to Expect from Our Hiring Process

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

1️⃣ Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation.

2️⃣Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with your hiring manager in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

3️⃣Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings.

4️⃣Additional/ Final Interview (Optional) – A final conversation with another peer/stakeholder from our Global Team.

5️⃣ References & Offer!

Why You’ll Love It Here

💙 Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.

• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.

• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

📍 Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

At Docplanner, our values guide everything we do:

📊 Focus on results – we're here to make an impact.

🧠 Think like an owner – take responsibility, drive outcomes.

✂️ Keep it simple, keep it lean – smart solutions over complexity.

🔊 Be respectful and radically honest – openness builds trust.

📚 Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

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We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.