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Lead Transportation Assistant (personal Property)
Job Description
Summary
Click on "" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is: To serve as a Lead Transportation Assistant (PersonalProperty), providing call center, billing, shipping, and storage section-level services/support to DoD and/or US Coast Guardcustomers at a large regionalized Joint Personal Property Shipping Office.
Who Can Apply
The Area of Consideration is limited to Department of Defense (DOD) employees only
Duties
- Leads three or more Transportation Assistants in the performance of related duties. Monitors workqueues, distributes andbalances workload in accordance with established directives. Ensures timely accomplishment of work assignments.
- Responsible for the coordination on all aspects of shipping/storage of goods. Provides customertechnical supportcenter, fields calls, emails, social media and other correspondence; prioritizes workflow task queues for action.
- Interprets guidelines and instructions, determines the approach, and adapts the process, to resolve customer concerns.
- Estimates or validates charges, not limited to handling services, temporary storage, third-partyservices,mileage rates and accessorial services. Sources rates from multiple systems to determine best-value movementmodes. Authenticates service funding-codes prior to use and prompts corrective actions from resource advisors andcustomers if incorrect.
- Conducts statistical samplings and audits to execute program oversight of commercial industry.
Requirements
- U.S. Citizenship Required
- Males must be registered for Selective Service, see www.sss.gov
- If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
- This posn is subject to provisions of the DoD Priority Placement Program
- Disclosure of Political Appointments
- The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
- The employee may be required to travel on military and/or commercial aircraft to perform temporary duty.
Conditions Of Employment cont.
- This position is designated as a key position IAW AFI 36-507. Duties of this position are essential to the accomplishment of wartime/contingency operations. Incumbents of key positions must be removed from their military recall status if alternative for filling of the position during an emergency are not available.
- This is a Mission Essential (ME) position performing a Mission Critical Function (MCF) which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions. IAW, DoDI3020-42, Defense Continuity Programs.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience include Knowledge of an extensive body of transportation rules, procedures rates or operations governing entitlements and documentation requirements for domestic or foreign shipments to perform wide variety of interrelated or nonstandard procedural assignments and resolve a wide range of problems pertaining to the personal property function. Knowledge of personal property shipping and storage entitlements and difference between entitlements among the different branches of service members and civilians to inform them of entitlements and limitations authorized by the government, mover's liabilities and non-shipment of prohibited items. Interprets and applies transportation and traffic management relations, polices, directives and orders of all branches of the armed forces for the purpose of determining the entitlements authorizing shipment/storage according to rank and type of orders. Knowledge of automated systems to reconcile errors that require an understanding of nonstandard transportation procedures or provide subject-matter assistance in the development, of automated transportation procedures for clerical operations.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-08 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
- Knowledge of all modes of transportation for movement of personal property, passengers, and cargo to include factors affecting that transportation, such as public laws, foreign government requirements, DoD policies and limitations/capabilities of the different transportation modes.
- Knowledge of government and multi-service/U.S. Coast Guard transportation regulations, policies and guidelines, including Comptroller General Decisions and traffic management policies and procedures.
- Knowledge of organizational missions, objectives, procedures, and regulatory framework for traffic management programs within which DoD and other federal agencies operate.
- Skill and ability to utilize technical and functional experience with developing and recommending solutions to complex transportation problems and initiatives.
- Ability to communicate/respond to a range of questions from government agencies, activity personnel, customers, commercial carriers, and/or others regarding the shipment and storage of personal property.
- Ability to gather facts and use effective, analytical and evaluative methods to accurately assess information and make sound decisions. Also, have the ability to communicate effectively both orally and in writing.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This job does not have an education qualification requirement.
Evaluation
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
For additional information on what to include in your resume, click here.
APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
Applicants who disqualify themselves will not be evaluated further.
Required Documents
The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
- Online Application: Questionnaire
- Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply".
- Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
- Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15 form.
- Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of your most recent SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".
- Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
- Name/Rank/Grade of Service Member
- Branch of Armed Forces
- Dates of Active Service (Start and End Date(s)
- Expected Date of Discharge/Release from Active Duty
- Terminal leave start date (if applicable)
- Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
- Must be certified within 120 days of anticipated discharge
- Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.
Note: Applicant must not submit award Notification of Personnel Actions (SF50s).
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Job Details
- Category
- Business & Finance
- Employment Type
- Part Time
- Location
- Colorado Springs, Colorado
- Posted
- Jan 22, 2026, 09:49 AM
- Listed
- Jan 22, 2026, 03:15 PM
- Compensation
- $57,357 - $74,561 per year
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