Release manager

Location: Jakarta, Indonesia

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Thales has been present in the Republic of Indonesia for 45 years in the defence, aerospace and space domains, delivering a wide range of civil and defence solutions that highlight our strong commitment to working with the Indonesian government and local stakeholders. In recent years, our innovative solutions in air traffic management systems and telecom satellites have further strengthened our presence in the country alongside our digital portfolio of solutions such as biometrics, data protection and cybersecurity now serving the needs of diverse customers in civil sectors.

Position Summary :
 

The Release Manager owns the Release Management Lifecycle including the scheduling, coordinating, and management of releases. This covers application updates, operating system patches, security improvements, hardware upgrades, and involvement in release tasks of ISIT projects.  They will manage release through pre-pilot testing, pilot and production release phases across Enterprise and Business environments. They will work with key stakeholders in and outside of ISIT to deliver quality outcomes and provide reporting to ISIT, CIO and CISO.

Main Tasks  & Responsibilities :

• Forward planning of the release windows and cycles for Enterprise and Business Environments across Asia within the IT Release Calendar.
• Manage risks and resolve issues that affect release scope, schedule and quality.
• Measure and monitor progress to ensure releases are delivered on time in accordance with the IT Release Calendar and that they meet or exceed expectations.
• Coordinate release content and effort based on service requests, third party applications, or operating system updates within IS/IT elements.
• Communicate all key release plans, details and commitments, UAT/Pre-pilot and Pilot plans, schedule and scope changes in a timely manner to the IS/IT and the Business as required.
• Manage relationships via effective communication as well as coordinate work between different teams at different locations.
• Negotiate, plan and manage all release activities.
• Manage release quality and coverage including investigations and to work closely with Back Office and Security teams to identify and resolve or find a solution to the issues.
• Continually work towards making improvements in the release process.
• Participate in CAB meetings to discuss release scope and/or roadblocks and share schedule updates.
• Maintain a release repository and manage key information such as release procedures, UAT test plans, pilot user groups, dependencies, and notification lists.
• Oversee communications to stakeholders at each release phase.

Requirements :

• Certification in Information Technology or related field
• 3-5 years’ experience in Information Systems operating environment
• Demonstrated ability to coordinate cross-functional work teams toward task completion
• Strong written and verbal communication skills
• Effective coordination, teamwork and analytical skills
• Strong understanding of release management with linkage to SCCM/Intune and knowledge of application deployment, patch management, operating system deployment and reporting

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.