Marketing Operations Specialist (fix term contract - Open also to Protected Categories, Law 68/99)

Location: Gorgonzola, Italy

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Cloud Protection & Licensing - Today's businesses depend on the cloud, data and software in order to make decisive decisions. That's why the most respected brands and largest organizations in the world trust Thales to help them protect and secure access their most sensitive information and software wherever it is created, shared or stored – from the cloud and data centers to devices and across networks. Our solutions enable organizations to move to the cloud securely, achieve compliance with confidence, and enable trust in digital and software services used by billions of consumers every day.

We are looking for a Marketing Operations Specialist (Mid-Junior) to support the execution and optimization of marketing campaigns across multiple platforms, including Pardot, Marketo, and Salesforce.

This role will support the Marketing Operations team in campaign setup, automation, data management, and reporting, working closely with Field, ABM, and Channel teams to ensure smooth execution and alignment.

It’s a hands-on role, ideal for someone with 1–2 years of experience who wants to grow their technical and operational skills in a structured, international environment.

KEY AREAS OF RESPONSABILITY

Marketing Automation Support (Pardot / Marketo)

• Support the setup and execution of email campaigns, forms, landing pages, and basic automation programs
• Assist in managing segmentation lists and data filters
• Support engagement and nurture programs under guidance

Salesforce Collaboration & Data Handling

• Support lead flow between marketing automation platforms and Salesforce
• Assist with lead assignment, campaign member management, and basic reporting
• Help maintain data accuracy and consistency

Campaign Execution & Coordination

• Support multi-channel campaign execution (email, webinars, digital initiatives)
• Assist in campaign tracking and performance reporting
• Collaborate with Field, ABM teams to support campaign needs

Reporting & Optimization Support

• Help track basic KPIs and campaign performance metrics
• Support A/B testing activities and documentation of results
• Contribute to continuous process improvement initiatives

Cross-Team Collaboration

• Work closely with Marketing Operations, Field Marketing, and Sales teams
• Support troubleshooting activities related to tools and processes
• Collaboration with Field, ABM Teams: Work closely with the wider Field, ABM teams to ensure alignment between marketing campaigns, field initiatives, and partnerships, optimizing outreach and ensuring consistent messaging across all touchpoints.
• Cross-Team Collaboration: Work closely with marketing, sales, and IT teams to troubleshoot issues, ensure system alignment, and maximize platform usage.

REQUIREMENTS (SKILLS, EXPERIENCE, EDUCATION)

•  1–2 years of experience in a marketing operations or digital marketing role
• Hands-on experience with any Marketing Automation Platforms basic to intermediate level (Pardot or Marketo preferred)
• Working knowledge of Salesforce, especially campaign and lead management
• Basic understanding of marketing automation concepts and lead lifecycle
• Analytical mindset and attention to detail
• Ability to manage multiple activities with guidance and prioritization
• Good communication and collaboration skills
• Fluent English (written and spoken)

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!