Junior ServiceNow Developer

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

Our Benefits

In addition to interesting, engaging opportunities that impact at scale, and ongoing personal and professional development opportunities, Thales Cyber can offer you:

• Competitive remuneration structure
• Hybrid and flexible working options under the Thales Flex program
• Paid parental leave and family support through Parents at Work
• The day off on your birthday each year
• Novated Lease options
• Ongoing personal and professional development opportunities
• Sonder – Wellbeing & Support Partner

About Thales

Thales delivers cybersecurity products and services that keep people and assets safe, giving organisations confidence in the security of their digital journeys. Our solutions are deployed in 148 countries, helping governments to maintain sovereignty and organisations to preserve their strategic autonomy.

Thales is a global leader in cybersecurity — no.1 in data security — with more than 6,000 experts and developers worldwide. We bring trust and resilience to key industries including finance, health, retail and manufacturing, as well as critical sectors such as aerospace, defence, critical infrastructure and space.

Your Role:

As a Junior ServiceNow Administrator, you will support the development, maintenance and optimisation of the ServiceNow platform. Working within the Platforms, Automation & Data team, you will contribute to platform enhancements, automation initiatives and integration solutions that improve internal processes and customer outcomes.

Key Responsibilities:

• Support the configuration, customisation and maintenance of the ServiceNow platform
• Assist in developing Service Catalog items, workflows, reports and integrations
• Gather and document technical requirements from internal teams and stakeholders
• Write and maintain code in line with platform best practices and standards
• Support platform upgrades, maintenance and continuous improvement activities
• Work alongside senior developers and technical leads to deliver ServiceNow solutions
• Help drive adoption of ServiceNow capabilities across the business

What You’ll Bring:

• Around 1+ year experience working with the ServiceNow platform in a development or administration capacity
• Understanding of ITIL processes and ITSM/CSM modules
• Exposure to REST APIs and experience developing production ready JavaScript
• Strong problem-solving ability and willingness to learn new technologies
• Ability to prioritise tasks and manage work effectively in a hybrid environment
• Clear communication skills and confidence working with internal stakeholders and customers
• A proactive, hands-on mindset with an interest in developing your skills across ServiceNow and process automation

WE ENCOURAGE YOU TO APPLY

After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress through the selection and assessment process. Prior to being offered employment, you will be required to complete pre-employment checks, including police and medical checks where applicable.

As a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. To learn more about clearances, please visit http://www.defence.gov.au/AGSVA/. #LI-SG1

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.