Cloud Database Administrator (DBA)

Location: Ottawa, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales offers global cloud-based authentication services for high-profile customers with the most versatile and highest security practices implemented.  We provide identity and access management services to thousands of customers worldwide. To be able to cope with the continuous customer growth, current and future challenges and business needs, Thales has decided to hire a talented Cloud Database Administrator (DBA) based in Ottawa, Canada, who will take responsibility of our IAM Cloud Database Services in order to support this complex state-of-the-art solution. This role will provide you with the opportunity to learn the latest IT solutions and security concepts, within a like minded supportive talented team.
 

Work schedule: Usual Core Business Hours – Mon-Friday + taking part in the IAM CLOUD DEVOPS on-call rotation using follow-the-Sun schedule.

Key Areas of Responsibility
 

• Support and troubleshoot all applications to ensure our cloud services is optimized for performance and reliability.

• Analyze product requirements and identify the best database solution, technology, and tool.

• Ensure database consistency of the projects by resolving any constraints.

• Develop a database installation and upgrade script, which is part of CI/CD.

• Provide workload estimation of customization, features, and component-level.

• Forecast, inform risk/concern on task, team, or project level, and propose mitigation plans.

• Provide technical solutions, support, and perform several activities for a new or customized database of products/components used in the project which includes but is not limited to database design, installation, upgrade, migration, backup, recovery, failover, HA, hardening, monitoring, etc.

• Review other DevOps code as necessary.

• Orchestrate and optimize the database activities of several databases, schemas, and components in one project or solution.

• Manage system/network configuration and monitoring.

• Strategize and plan for data migration, and develop a data migration script if required by the project.

• Support, investigate and propose solutions/workarounds for production issues related to the database.

• Provide documentation as appropriate including design documentation, comments in code, and end-user documentation

• Consult with other technical team members and management on industry best practices.

• Maintain and enhance internal tools

• Provide input to improve the scalability and reliability of infrastructure to our Automation Architects

• Deploy and assist with the maintenance of automation technologies

• Participate in the on-call schedule & Provide L2/L3 Support to our Services desk and R&D teams

• Document all build and run procedures when implementing new automation technologies.

• Socialize designs with team and integrate suggestions and changes as appropriate.

• 8+ years’ experience in deploying and supporting web-based applications with relational and NoSQL databases.

• 8+ years’ experience in Cloud Native database technologies, including RDS, Aurora, CloudSQL, Cloud Spanner, MongoDB, etc.

• 8+ years’ experience in deploying and supporting different flavors of Cloud databases, including MSSQL, MySQL, PostgreSQL, MongoDB, Elastic Cloud etc.

• 8+ years of experience with orchestration and automation tools (Helmcharts, Ansible, Terraforms, Yaml, Python, Json)

• 8+ years’ experience in SQL programming/scripting, bash scripting, etc.

• Experience in configuring and maintaining different database replication methodologies.

• Good Hands-On Understanding of AI concepts and usage of AI in daily operations to speed up the work and productivity

• Strong interest in performance and security. Involvement in application server deployment, including System setup, monitoring, and Network configuration

• Understanding of operational concepts like change management, on-call rotations, escalations, uptime, etc

• Experience in managing production systems on a very large scale.

• Experience with security-relevant protocols

• Deep understanding of one of the major OS families (Linux or Windows)

• Adhere to security best practices from design to implementation and operations

• Experience with PaaS technologies (K8s, OpenShift, etc.)

• Experience with building pipelines for Infrastructure as a code using Terraform

• Ability to work in an extremely geographically distributed company

• Computer or Electronic Science Engineer/ Bachelor degree or higher
   

Professional Knowledge

• Crisis management

• Risk management 

• Project management          

• Incident \ Problem Management

• Availability & Business Continuity Management

• SLA management  

• Oral presentation

• Documentation/Mail writing
   

Processes

• ITIL/COBIT

• Quality Assurance  process (Best practices)
   

Tools

• Jira

• Confluence

• Slack, Office apps

• DataDog
   

Language

• Operational English

Interpersonal skills

• Consistency/Exactitude

• Accountability

• Communication ability

• Result-oriented

• Working under pressure

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Why Join Us?

Say HI and learn more about working at Thales click here.

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 114,400 – 143,000 CAD Annual.
 

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
 

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.