CIS Domain Director

Location: Singapore, Singapore

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

Main Tasks  & Responsibilities:

With the recent establishment of the CIS domain, key priorities are to grow the opportunity pipeline in Singapore then in the other Asian countries, in Public Sector, Defense, FinTech and in Security. Reinforce the existing organization by defining the competence matrix to increase the maturity and secure projects delivery. Manage Bids & Projects locally and to increase expertise and maturity levels for product delivery based on the CIS  Business Line/BL Portfolio

Commercial Ramp-up:

Focus on new business development and growing the CIS business in Singapore and breaking-into other Asian countries. Open opportunities in the country, qualify them in coordination with Country Sales team, Key Account Managers before transferring the capture to sales

Projects Execution:

• Ensure all CIS projects in Asia are delivered on time, within budget, with quality to the satisfaction of both customers and Thales internal stakeholders

• Implement appropriate project execution monitoring framework to ensure risks and issues are detected early and necessary corrective actions are put in place at the earliest. This includes managing escalations when necessary.

• Maximizing cash collection is a prime consideration at all times

• All of the above respecting new group governance rules

Customer Satisfaction:

Implement appropriate support and service activities to manage deployed system at customer

Bids and proposals:

• Ensure local bids and proposals are delivered in time, are as optimized as possible (technical solution, costs, industrial structure).

• Contribute to improving hit rate in Asia

• Support the CIS Engineering teams to drive for product delivery

• Increase Engineering competitiveness through better tools & structure

• Increase scope of local Engineering activities performed in Singapore

Team transformation:

• Lead and execute team transformation

• Team capability, engagement, and performance

• Drive operational excellence and strategic technology delivery

Stakeholders Management:

• Lead, manage, coach and develop CIS team

• Actively engage CIS BL senior Key Stakeholders to facilitate all interactions between local teams, BL stakeholders in Europe and organization

• In coordination with the country directors & KAMs/ SAM, Engage with senior client stakeholders to increase customer satisfaction and establish "trusted advisor" relationships

Requirements (education & behavioral)

• University degree in relevant discipline

• Track record in large and complex projects implementation (incl systems integration scope).

• Proven track record in business development (in Asia is a plus)

• Inter-personal ability is a must to build good rapport and trust with colleagues, partners and customers

• Strong leadership skills, hands-on personal style

• Results-oriented, customer-focused, strategic, analytical, good team spirit, excellent communication & writing skills

• Team player who is hungry (sense of urgency), humble & aware

• Able to work in a multi-national, matrix company structure with multiple stakeholders. Previous experience working in Asia is a plus.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.