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Parahelp

San Francisco, CA, USA7+ employeesSeries A raised
The AI agent that resolves complex support tickets, effortlessly

The AI agent that resolves complex support tickets, effortlessly

YC S24

About the Company

Parahelp is an AI support agent built for fast-moving software companies. Set up Parahelp in just 1 day without any engineers to automate your complex support tickets end-to-end. It integrates with your existing ticketing system (such as Zendesk, Intercom, Front), knowledge sources, tools (like Stripe, Slack, Linear), and policies.

We're building Parahelp because we believe context—not intelligence—will be the primary bottleneck for AI agents automating high-impact work in the future.

Our mission: Our mission is to increase happy customers on the internet.

Our current focus: Currently, we're focused on building the most capable AI support agent for fast-moving software companies that automates their customer support tickets end-to-end while delighting their customers.

Our momentum:

  • Launched in August 2024.
  • Working with leading software companies like Perplexity, Framer, Replit, and HeyGen.
  • Backed by Y Combinator, Paul Graham, Perplexity Fund, Hidden Capital, and founders of Replit, Framer, Calm, ElevenLabs, Runway, Speak, Zendesk, etc.

Founders

Mads Liechti
Mads Liechti

Co-founder of Parahelp. Throughout high school, I built 4 consumer apps with my also current co-founder, Anker. Now, we’re building Parahelp - The AI support agent for software companies.

Anker Ryhl
Anker Ryhl

Co-founder of Parahelp. I began programming at 13, where I also founded my first company. Throughout high school, I built consumer apps with my also current co-founder, Mads. Now, we’re building Parahelp - The AI support agent for software companies.

Ready to start your space career at Parahelp?

Shipping like we're funded. We're not. No affiliation.

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