Technical Product Manager - Client Experience

Remote in Europe, Full Time, Senior-level experience

Who We Are

Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. With a single API, Yuno connects them to pay-ins, payouts, fraud prevention, KYC/KYB, and stablecoins globally, so they can operate everywhere with a single integration.

Agnostic by design, Yuno offers connectivity to 1,000+ payment methods and 460+ integrations in 190+ countries, optimizing acceptance rates, reducing costs, and strengthening security through specialized AI agents that learn from every transaction on the network. Global brands run their payments on Yuno, including Arcos Dorados (McDonald's), NetEase Games, GoFundMe, inDrive, and Rappi. Banks, acquirers, PSPs, and wallets use Yuno to modernize their infrastructure without replacing core systems and to prepare for the next generation of commerce, including agentic payments.

About The Role

Yuno is moving toward its 2030 Vision: becoming the autonomous, programmable operating system for global commerce.

We are looking for a highly technical, execution-focused Technical Product Manager (TPM) to serve as the Single Threaded Leader (STL) for Client Experience — how our clients consume the platform. This is a broad mandate spanning three interlocking domains: Developer Platform & API, Client Identity, Data & Access, and Checkout & Client Experiences. In this role, you sit at the critical intersection of deep technology and business value, defining the end-to-end building blocks required to scale developer experience, merchant account and access management, and every surface merchants and shoppers touch across Yuno's 11 domains.

You are not a backlog manager; you are a “Maker-to-Governor.” You will move between defining product strategy, shaping technical direction, and ensuring reliable operation in production. You possess a sharp product sense and own the end-to-end delivery process for how clients experience and integrate with Yuno, within our Agentic Integration Platform. You will lead an autonomous, cross-functional domain pod (or a coordinated set of pods) to build robust, headless capabilities in a zero-tolerance environment for failure. Crucially, you will champion a “You Build It, You Run It” (YBIYRI) engineering culture, ensuring that every component your team delivers — from the public API gateway to the checkout SDK — is bank-grade, resilient, and fully owned from code to production.

Client Experience: What This Mandate Owns

Client Experience covers how our clients consume the platform — the full client experience layer within INTERFACE. As the STL across this mandate, you will own the roadmap, architecture, and operational health of the following three domains:

Your contribution will be

• Own single-threaded leadership (STL): Act as the ultimate driver across the client experience layer, translating high-level business goals into precise, versioned APIs and event-driven architectures spanning the developer platform, identity and access management, and checkout experiences.

• Think end-to-end across the client journey: Understand and optimize the handoffs between domains — how API design in the Developer Platform shapes time-to-first-transaction, how identity and permissions gate what merchants can see and do, and how Checkout & Client Experiences turns all of it into a surface shoppers actually use.

• Drive agentic strategy: Define the “what” and “why” for platform features that move onboarding toward low-to-no coding effort — from self-serve API sandboxes to AI-assisted integration flows — owning the transition from documentation-heavy integration to an autonomous, AI-driven onboarding and checkout experience.

• Protect the stability floor: Enforce a “Stop the Line” mentality for quality, maintaining a Stability Floor of highly automated quality assurance across the API gateway, identity/access systems, and checkout surfaces.

• Provide cross-functional leadership: Lead a high-ownership set of pods staffed with elite engineers across the three domains, partnering with Staff Engineers and the CTO Office to eliminate silos.

• Embed a YBIYRI culture: Evangelize and operationalize the YBIYRI mindset across all three domains, with particular attention to uptime on the public API surface and checkout paths, where any failure is directly client- and shopper-visible.

• Prioritize with evidence: Use the RICE framework to turn ambiguous, cross-domain requirements — a new SDK, an SSO integration, a hosted checkout redesign, a merchant reporting feature — into a single, structured, executable roadmap.

Skills You Need

Minimum Qualifications

• Deep technical foundation: Strong understanding of cloud-native architectures, distributed systems, APIs, event-driven platforms, and modern software engineering practices (Cloud-native/Serverless, Kotlin/Go, gRPC/REST), with the ability to lead architectural discussions on “paved road” infrastructure as it applies to public APIs, identity systems, and client-facing UI.

• Platform-as-a-Product experience: Proven experience building foundational platform capabilities or complex distributed systems spanning multiple interdependent domains — ideally developer-facing APIs/SDKs, identity and access management, or checkout/commerce experiences.

• Execution mastery: Track record of driving delivery velocity across a wide surface area, unblocking engineering teams, managing dependencies across 11 domains, and optimizing DORA metrics.

• The “Maker” mindset: Preference for clean, modular architecture over monolithic shortcuts, especially when coordinating three interlocking domains.

• Commercial sharpness: Ability to articulate technical trade-offs (e.g., tech debt vs. feature velocity, flexibility vs. time-to-first-transaction) to executive stakeholders and translate growth goals into technical requirements.

Preferred Qualifications

• Domain familiarity: Working knowledge of API gateway design and versioning, SSO/permissions models, merchant reporting/analytics, and checkout/SDK patterns (hosted pages, embedded web/mobile).

What We Offer at Yuno

• Competitive Compensation

• Remote Work – You can work from everywhere!

• Home Office Bonus – A one-time allowance to help you create your ideal home office.

• Work Equipment

• Stock Options

• Health Plan wherever you are.

• Flexible Days Off