AML Operations Analyst

ABOUT THE ROLE

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You're on the frontline of HitPay's defence against financial crime. As an AML

Operations Analyst you execute the controls that keep bad actors off the platform:

verifying who our merchants are, investigating alerts, and escalating genuine

suspicion to the MLRO. This is hands-on, high-volume, detail-intensive work that

directly protects HitPay and its merchants across all five markets.

This is a first-line execution role: you run the controls and escalate suspicion -

the final STR decision sits with the MLRO, keeping our lines of defence cleanly

separated.

WHAT YOU'LL DO

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• Onboarding (KYC/KYB): verify merchant identity, ownership and business

  legitimacy; collect and assess CDD documentation; apply Enhanced Due Diligence

  where risk warrants.

• Screening: review and disposition sanctions, PEP and adverse-media screening

  hits; clear false positives and escalate true matches.

• Transaction monitoring: triage alerts from the monitoring system, investigate

  flagged activity, and document your analysis and disposition.

• Case investigation: gather evidence, follow the money flow, and build a clear

  written rationale for each decision.

• Escalation: raise well-documented suspicious activity to the relevant market

  MLRO promptly - you identify and escalate; the MLRO decides on filing.

• Ongoing diligence: support periodic reviews, trigger-based re-screening, and

  record-keeping to standard.

• Work to defined SLAs and contribute to keeping queues clean and turnaround

  fast.

WHAT YOU'LL BRING (MUST-HAVE)

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• 1-3 years in AML/KYC/KYB operations, compliance ops, fraud, or merchant

  onboarding - ideally in payments, fintech, or banking.

• Strong, consistent attention to detail and sound judgment on incomplete

  information.

• Clear written English - your case notes and escalations must stand on their

  own for a reviewer or auditor.

• Comfort working at volume against SLAs without dropping quality.

• Integrity and discretion handling sensitive customer data.

NICE TO HAVE

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• Exposure to screening tools and transaction-monitoring / case-management

  systems.

• Familiarity with SEA regulatory environments (MAS, BSP, BNM, AUSTRAC).

• Working knowledge of an additional regional language.

• Progress toward an AML certification (CAMS, ICA) is a plus.