Senior Technical Program Manager, Systems Engineering

ABOUT THE JOB

As a Technical Program Manager for Infrastructure Engineering, you will be a key leader shaping and executing the future of our IT infrastructure. You will drive complex, cross-functional programs from concept to delivery, ensuring scalable and high-performing solutions. Through close partnership with business lines, you will define strategic roadmaps, while providing critical visibility to senior leadership on costs, demand, and project progress. This role demands a unique blend of deep technical insight and strong program management to deliver efficient and cost-effective infrastructure vital to the company’s growth.

WHAT YOU'LL DO

• Lead the full lifecycle of complex cross-functional infrastructure programs and projects, from initiation and planning to execution, ensuring delivery on-time, within scope, and within budget.
• Partner with internal business lines to deeply understand their infrastructure needs, and collaboratively advocate and work towards building out scalable solutions with the infrastructure engineering team.
• Develop comprehensive project plans, timelines, budgets, and financial models to ensure alignment between internal resources and third parties/vendors.
• Identify and develop new internal processes and strategies to improve cross-functional team alignment and operational efficiency.
• Proactively communicate the infrastructure engineering teams goals, progress, risks and blockers to both leadership and internal business lines.
• Drive centralization of spend transparency (forecast vs actual) to provide a top down view of Infrastructure spend to enable decisions for prioritization & tradeoffs.
• Produce various reports to provide visibility and performance measurement of Infrastructure spend that connects technology investments to business value
• Establish and maintain strategic relationships with third parties/vendors, overseeing procurement and negotiation.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent practical experience.
• 5+ years of experience in technical program management, with a strong focus on IT infrastructure (e.g., networking, compute, storage, data centers, cloud infrastructure).
• Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure environments.
• Proven track record of successfully leading complex, cross-functional infrastructure projects and programs from inception to completion.
• Experience with financial planning, modeling and management within an IT context, including cost transparency, show-back models, and unit cost analysis.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels, including senior leadership and external vendors.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, Airtable).
• Strong analytical and problem-solving skills with a continuous improvement mindset.