People Operations Analyst

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role

We're looking for a People Operations Analyst to bring analytical rigor to a People team that moves fast and operates lean. You'll own the data infrastructure, systems, and reporting that drive how we understand our workforce — and you'll roll up your sleeves to execute the operational work that keeps our people programs running seamlessly.

This role is for someone who is energized by building something from a spreadsheet and equally comfortable managing the day-to-day details of the employee lifecycle. You'll be a close partner to the Director of People, and the connective tissue between data, systems, and the human moments that make Flow a place people want to work.

People Analytics & Insights

Build and maintain dashboards and reports in Rippling and Google Sheets tracking headcount, attrition, compensation trends, and recruiting pipeline health

Translate people data into actionable recommendations across headcount planning, compensation benchmarking, attrition forecasting, and workforce cost analysis

Surface proactive workforce insights using AI tools, automation, and real-time data

Partner with the Director of People on compensation strategy, including salary banding, merit cycles, and performance-related increases

Manage the performance review cycle operationally — timelines, system setup, and summary analyses that equip managers and leadership to make informed coaching and compensation decisions

HRIS & Systems

Own Rippling system integrity end-to-end: workflow configuration, troubleshooting, support escalations, and data accuracy across all employee lifecycle events

Maintain Rippling as the single source of truth for people data and identify opportunities to improve automation and process efficiency

People Operations

Own the full employee lifecycle from offer acceptance through offboarding, ensuring every touchpoint is operationally seamless and compliantly executed

Manage immigration-related processes including visa maintenance and renewals, serving as the primary internal liaison to outside immigration counsel

Maintain HR policy documentation and serve as a resource for employee and manager questions on policy interpretation and workplace guidelines

Champion office culture and employee experience — organizing team events and creating touchpoints that make the Flow NYC office a place people are genuinely excited to show up to

Bachelor's degree in Business, Economics, Statistics, HR, or a related field

3-5+ years of experience in a people analytics, HR operations, or generalist role with a strong data component

Strong proficiency in spreadsheet modeling; experience with Rippling or comparable HRIS a strong plus

Comfortable turning ambiguous data into clear narratives for non-technical stakeholders

Experience leveraging AI tools to improve HR processes, reporting, and decision-making

Detail-oriented and systems-minded, with the flexibility to shift between analytical work and hands-on execution

Proactive self-starter who thrives in a fast-paced, high-growth environment

Spanish fluency is a plus

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)

• Paid time off and 13 paid holidays

• 401(k) retirement plan

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

• Access to HSA-compatible plans

• Pre-tax commuter benefits

• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings