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Decagon

106 open26 filled
San Francisco, California, United StatesFounded 2023324+ employees$481M raisedGrowthPrivate
Last round: secondary market · Mar 2026(6 rounds total)
Founded by Ashwin Sreenivas, Jesse Zhang
Backed by(28 investors)
CoatueIndex VenturesAndreessen HorowitzAccelBain Capital VenturesForerunnerRibbit CapitalDefinitionGIC

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

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