
Computer Assistant
Compensation
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Job Description
Summary
Click on "" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to serve as the organization's primary desktop support technician. Manages all aspects to include planning, acquisition, installation, training, and troubleshooting of hardware and software in support of organizational users. Coordinates with installation, HHQ and commercial IT representatives.
- Salary
- $63,351 to - $82,362 per year
- Pay scale & grade
- GS 9
Who Can Apply
Only open to current federal civilian employees within the Department of Defense (DoD).
Duties
- Manages and maintains unit client hardware.
- Performs installs, upgrades, and software maintenance. Established/performs software controls and library functions.
- Serves as unit's network security officer.
- Provides guidance, assistance, and training to internal/external customers.
Requirements
- U.S. Citizenship Required
- Males must be registered for Selective Service, see www.sss.gov.
- If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
- This position is subject to provisions of the DoD Priority Placement Program
- Disclosure of Political Appointments
- Only open to current federal civilian employees within the Department of Defense (DoD).
- The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
- Work may occasionally require travel away from the normal duty station.
- The employee may be required to travel on military and commercial aircraft.
- Recall to duty may be a requirement of this position.
- Overtime and/or emergency overtime may be required.
- Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Failure to receive the proper IA certification may result in removal from this position.
- Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3.
- Must be able to obtain and maintain a Secret Security Clearance.
:
The mission of the United States Air Force is: To fly, fight, and win ... Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.
Click here to view the AF Civilian Employment Eligibility Guide:
- AF DCIPS Interchange
- AF Internal Employee
- Cyber Interagency Transfer Authority (CITA)
- DoD Transfer (Excluding Air Force)
- EO 13473 Appointment of Certain Military Spouses
- Interagency Career Transition Assistance Plan
- Land Management Employee
- Military Spouse Preference
- Non-AF DCIPS Interchange
- PPP DoD Military Reserve (MR) and National Guard (NG) Technicians
- PPP DoD Retained Grade Preference Eligible
- PPP Mil Res (MR) and Nat Guard (NG) Pref Eligible Technician Receiving Disability Retirement
- Veterans Employment Opportunities Act
Qualifications:
In order to qualify, you must meet the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standards for Clerical and Administrative Support Positions for the GS-0335, Computer Clerk and Assistant Series. https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards
SPECIALIZED EXPERIENCE FOR CURRENT/PREVIOUS FEDERAL EMPLOYEES: Applicants must have at least one (1) year of specialized experience at the GS-07 grade level or equivalent in other pay systems. Examples of specialized experience includes: Applying analytical/diagnostic methods, procedures, and principles to identify system failures and take corrective actions to resume normal operations; utilizing computer equipment, internal computer processes, application/utility programs, and magnetic media; and diagnosing/resolving problems with telecommunications, LAN, and WAN systems to carry out assignments.
SPECIALIZED EXPERIENCE FOR APPLICANTS WITH NO FEDERAL EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the GS-08 grade level or equivalent in other pay systems. Examples of specialized experience includes: Applying a wide range of analytical/diagnostic methods, procedures, and principles to identify system failures, take corrective actions to resume normal operations, and implement procedures to allow for partial use until problems are resolved; utilizing computer equipment, internal computer processes, application/utility programs, and magnetic media; and diagnosing/resolving problems with telecommunications, LAN, and WAN systems to carry out assignments which may require adaptation of standard procedures and established practices to ensure a positive outcome.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-inÂ-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
- Knowledge of automated data processing and networking standards, policies, and techniques.
- Knowledge of computer hardware and software systems and their interfaces; and higher level programming languages and other job control languages.
- Knowledge of information processing sequences, controls, and procedures.
- Knowledge of facility environment and infrastructure to support computer systems, and to provide user support.
- Ability to use and maintain computer/phone systems, equipment, and software; analyze computer network, software, and hardware problems and develop effective and economical solutions; and train users on new computer systems.
- Knowledge gained through experience and/or technical schooling in support of information, personnel and physical security programs.
- Ability to communicate effectively, both orally and in writing.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This job does not have an education qualification requirement.
Evaluation
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applicants who disqualify themselves will not be evaluated further.
APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
Required Documents
The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
- Online Application: Questionnaire
- Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply".
- Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
- Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD-Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD-Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15.
- Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".
- Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
- Name/Rank/Grade of Service Member
- Branch of Armed Forces
- Dates of Active Service (Start and End Date(s)
- Expected Date of Discharge/Release from Active Duty
- Terminal leave start date (if applicable)
- Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
- Must be certified within 120 days of anticipated discharge
- Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt.
OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.
Note: Applicant must not submit award Notification of Personnel Actions (SF50s).
Job Details
- Department
- Other
- Category
- Business & Finance
- Employment Type
- Part Time
- Location
- Colorado Springs, Colorado
- Posted
- Dec 29, 2025, 12:00 AM
- Compensation
- $63,351 - $82,362 per year
About United States Space Force
Part of the growing space industry ecosystem pushing humanity toward interplanetary exploration.
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