Software DevOps Engineer

Location: Austin, United States of America
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

This is a Hybrid position located in Austin, Texas

Position Summary

A Senior DevOps Engineer bridges development and operations to design, automate, and operate the cloud platform that powers our CipherTrust Data Security Platform Service. This role combines strong software engineering and operational skills to ensure reliable, scalable, and observable systems are delivered and maintained in production.

Essential Functions

• Support the full application and infrastructure stack to ensure the CipherTrust Data Security Platform Service remains highly available, secure, performant, and reliable.
• Design, implement, and maintain observability, monitoring, and synthetic testing to detect issues early and validate service behavior end-to-end.
• Participate in on-call rotation and provide timely incident response through PagerDuty and related operational processes.
• Lead or support disaster recovery planning, testing, and execution to ensure business continuity and recovery readiness.
• Define, track, and continuously improve SLOs/SLIs to align platform reliability with business expectations.
• Produce clear and actionable monthly operations reports summarizing service health, trends, incidents, and improvement opportunities.
• Leverage Datadog to analyze logs, create and maintain monitoring metrics, and configure dashboards and alerts that support CloudOps activities and platform reliability.
• Analyze operational data and platform metrics to identify performance bottlenecks, reliability gaps, and opportunities for automation or optimization.
• Design, build, and maintain automation and internal tooling to improve efficiency, consistency, and scalability across the CloudOps environment.
• Deploy, configure, and maintain application and platform layers of the service, ensuring changes are implemented safely and in accordance with standards.
• Collaborate with architects, developers, and other technical stakeholders to review designs, provide feedback, and help shape scalable and resilient solutions.
• Review peer code and infrastructure changes to ensure quality, maintainability, and compliance with team standards and best practices.
• Develop, test, and document automation and platform components, including runbooks and operational procedures, to support long-term maintainability and operational readiness.

Minimum Requirements

• 5+ years of experience in DevOps, SRE, or CloudOps, with 3+ years of building and operating cloud-native platforms
  • Development Application side Experience in deploying and supporting cloud-based applications.
  • Ability to think in a Cloud Services manner.
  • Experience with orchestration toolsets.
• Operations
  • Understanding of operational concepts like change management, on call rotations, escalations, uptime, etc...
  • Experience in managing production systems on a very large scale.
  • Experience working with virtualization: VMWare, Hyper-V, etc...
  • Experience working with DB’s: MSSQL, MySQL, Postgres, Mongo, Cassandra, etc...
• Software Development Experience with cloud and server architecture
  • Experience with REST APIs, microservices development and deployment.
  • Experience with security-relevant protocols
• OS
  • Deep understanding of one of the major OS families (Linux or Windows)
• Security
  • Conscious of security concerns
  • Adhere to security best practices from design to implementation and operations
• Automation
  • Experience with automation technologies (Terraform, Cloud formation, Ansible)
  • Experience with CaaS or PaaS technologies (K8s, OpenShift, etc...)
  • Experience with IaaS technologies (OpenStack, Azure Stack, etc...)
• Public and Private Cloud
  • Experience with Public cloud hosting (AWS, Azure, GCP, etc.)
  • Experience with Private hosting (Private data centers, Rackspace, etc...)
• Interaction & Communication
  • Good social interaction with the immediate team as well as other teams
  • Ability to work in an extremely geographically distributed company
  • Excellent communication skills across multiple mediums.
• Excellent communication and collaboration abilities

Preferred Qualifications

• Bachelor’s / master’s degree in computer science

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

The anticipated TTC range for this role is 112,105.50 - 149,474.00 - 190,664.00 USD Annual. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! https://careers.thalesgroup.com/global/en/jointalentcommunity. You can upload your CV and our recruiters can get in touch with any new opportunities that may be of interest to you.

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 112,105.50 - 190,664.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please raise HR request through MyThales)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program