Salesforce Administrator

Location: Bangalore - Indraprastha, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

If you’re looking for new opportunities, and ready to join a high-skilled multicultural and global team, we are now looking for a Salesforce Administrator to join the Salesforce IT Department, to be based in India, preferably in the Bangalore area.

Imperva within Thales is a pioneer and leader of a new category of business security solutions for critical applications and high-value data in the data center. Thousands of the world’s leading businesses, government organizations, and service providers rely on Thales’ solutions to protect against data breaches, meet compliance mandates, and manage data risk.

The Salesforce Administrator will be a critical functional technology partner supporting Thales’s Sales Operations, Support, Marketing, and Finance departments. This position will play a key role in assessing, deploying, supporting and improving business systems that deliver best in class technology experiences for both internal stakeholders and Thales’s customers. Working hours for this position are IST. 

While this role is primarily based on your local time zone, please be prepared to occasionally attend early or late meetings to collaborate effectively with our international team across multiple time zones.
 

What will you do?

As a Salesforce Administrator within Thales, you will:

• Troubleshoot Salesforce issues using a ticketing system. This includes identifying and resolving problems with functionality, permissions, data, integrations and performance

• Design, implement, test, troubleshoot, debug and document solutions throughout the development process and across the Salesforce platform including Force.com, CPQ and various managed packages

• Collaborate with Sales Operations, Order Management, Marketing, Finance and other teams on projects related to Salesforce

• Participate in agile development processes, including daily stand-ups, sprint planning, QA, UAT and go-live

• Prepare and execute mass data uploads

• Ensure creation and updating technical documentation

• Stay up to date on new Salesforce features and functionality 

About You

To succeed in this job, you should have:

Technical skills:

• At least 3 years Salesforce administration experience

• Certified Salesforce Administrator. Other certifications a plus

• Strong understanding of Salesforce features and functionality

• Knowledge of SOQL and Agile principles

Soft skills:

• Excellent problem-solving and troubleshooting skills

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Excellent skills to help translate business concepts to technical projects, and vice versa

• Excellent attention to detail

• You are resourceful, innovative and solution-oriented

Nice to have

• CPQ experience

• Knowledge of Apex triggers and classes, Visualforce, JavaScript, Lightning components

What do we offer?

• Flexible working hours

• Remote-friendly - 2/3 days a week working from home

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.