Reliability Specialist

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

The MWAV Reliability Specialist will focus on in-service support for the MWAV system and configuration management of Isherwoods software and other reliability software as required. The ideal candidate will ensure high system availability and reliability through effective failure reporting, analysis, and corrective actions tracking to support continuous improvement initiatives.

Key Areas of Responsibility

• Provide comprehensive in-service support for the MWAV (Minor Warships and Auxiliary Vessels) with an emphasis on reliability, availability, and maintainability.

• Configure, maintain, and optimize Isherwoods software to support failure reporting, analysis, and corrective action processes.

• Analyze reliability data and failure reports to identify trends, root causes, and opportunities for system improvement using Windchill Risk and Reliability software, or equivalent.

• Collaborate with engineering, service delivery, and quality teams to implement corrective and preventive actions based on FRACAS insights.

• Develop and maintain documentation, including procedures, reports, and reliability metrics related to MWAV and Isherwoods.

• Support equipment health monitoring and reliability assessments throughout the asset lifecycle.

• Train and support end-users on Isherwoods software usage and best practices.

• Participate in reliability reviews and contribute to continuous improvement programs including sparing analysis.

• Ensure compliance with relevant industry standards, company policies, and customer requirements regarding reliability and in-service support.

• Provide technical support and troubleshooting assistance for both AJISS hardware/software and Isherwoods configuration issues.

• Bachelor of Engineering Degree or Diploma in Mechanical, Electrical, Electronic, Naval Architecture or other relevant field of study.

• 5 years experience in a marine or related environment

• 5 years experience developing or executing a FRACAS program involving various reliability techniques

• Language: English (Essential),

• Post graduate or technical qualifications and experience in Reliability Centered Maintenance (RCM), Corrective Maintenance (CM), Preventive Maintenance (PM).

• Previous experience working with a defence contract

• Project Management

• Language: Ability to communicate in French

• Predominantly office work but will be required to work in dockyards and onboard Naval ships

• May be required to undertake inspections in machinery spaces of Naval ships involving climbing, bending and twisting

Canada role

Access to Trade Controlled Items

Access to Controlled Goods

Security Clearance

Describe Specific need:

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR

• Requires a positive Controlled Goods assessment as you will have direct  access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program

• Required to obtain and maintain a Security Clearance at the NATO Secret Level

• Schedule: 40 hours per week

• Physical Environment: Hybrid position – which a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour)

• Travel: Occasional domestic or international travel maybe required in support of the ships
   

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 102,832.00  – 128,540.00 CAD Annual.
 

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
 

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.