Quality Assurance Manager

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

Our Benefits

• Competitive remuneration + super + annual bonus + private medical insurance

• Annualised performance review process

• ThalesFlex – Hybrid work environment

• Fitness Passport discount – Access to a network of gyms across AUS from $15 P/W

• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised Paid Parental Leave

• Veterans leave

• Novated Lease options

• Family support through our partnership with Parents at Work

• Personal & professional training development opportunities

• Sonder – Wellbeing & Support Partner
   

Our Team

From take-off to landing, Thales offers the most complete range of solutions to provide dynamic Air Traffic Services to support today's growing domestic and international travel requirements. Utilising this knowledge and experience Thales Australia will deliver a harmonised Civil/Military Air Traffic Management System (OneSKY) in Australia to Airservices Australia and Defence. 

This will enable a new level of safety and efficiency, while also reducing delays for the travelling public and providing opportunities to improve environmental outcomes. OneSKY will transform Australia’s sky and we are proud to be partners in its delivery.
 

Your role

As your Quality Assurance Manager, you will report to the Head of Quality – Airspace Mobility Solution the Quality Assurance Manager role is responsible for:

• Deliver specialist Quality Assurance expertise for high-priority bids and projects by fulfilling the responsibilities of the Quality Assurance Manager (QAM) role

• Manage and oversee quality requirements for bids and projects to proactively mitigate business and customer risks, minimizing Cost of Non-Quality (CNQ)

• Ensure effective implementation and maintenance of the Quality Management System (Chorus 2.0), driving consistent quality performance across all business areas

• Monitor and verify that quality requirements are met, contributing positively to key performance indicators (KPIs) and contract tenure

• Lead continuous improvement initiatives to enhance quality processes while ensuring compliance with relevant standards and regulations

• Identify quality deficiencies, assess potential risks, and implement strategies to reduce quality-related impacts
   

Your experience

• Minimum of 3 years' experience in Quality Assurance or Quality Control within a relevant industry

• Tertiary qualification in software, systems, engineering, project management, or a technical equivalent preferred

• Certified ISO 9001 internal auditor or demonstrated experience conducting internal quality audits preferred

• Proven experience or qualifications in Bid and Project Management to support quality initiatives throughout project lifecycles

• Hands-on experience with Product Industrialisation, ensuring smooth transition from development to production

• Strong analytical and problem-solving abilities, including expertise in reviewing, understanding, and critically assessing project and quality requirements
   

A Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role. The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role.

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.