Field Service Engineer

Location: Glasgow, United Kingdom

Thales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Field Service Engineer

Faslane

Primary Purpose of the Role:

You will be a member of Faslane based Field Services team, supporting the planning and conduct of predominantly marine engineering activities on our customers vessels. These activities will encompass both corrective and preventative maintenance on Marine Engines, Generators, Hydraulic Systems and Electrical Power Systems or may be an advisory role as required.

Principal Relationships:

• Accountable through the Field Services Manager - Faslane to the Head of Field Services
• Other Field Services Engineers and the UK Field Services team
• Other Field Service Managers and teams within the department
• Project teams
• Programme Managers
• Service Delivery Managers

Key Responsibilities and Tasks:

• Be responsible for the Health and Safety of all Thales activities carried out by you and comply with the following:
• Risk Assessments
• COSHH Assessments
• Safe systems of work
• Be ultimately accountable for your own day-to-day welfare
• Support to Vessels in Defect Rectification:
• Conduct and Supervise Front-line support including Fault diagnosis and testing as well as supporting trials both in harbour and at sea
• Maintaining engineering records to approved MCA / ISM standards (for example, defect reporting and planned maintenance schedules, using an electronic system)
• Write engineering defect reports
• Support to Vessels in Maintenance Periods / Refits:
• Conduct scheduled maintenance activities
• Escalate engineering issues to the Service Delivery Manager as required
• Maintaining engineering records to approved MCA / ISM standards (for example, defect reporting and planned maintenance schedules, using an electronic system)
• Write post maintenance reports
• This role will require your ability to go to sea to support tests and trials, and will require after hours and night working at times.
• Identification of your own personal and professional development.

• Compliance with all export control rules and regulations including International Traffic in Arms Regulations (ITAR).
• You will also perform additional ad-hoc duties that will arise from time to time that are consistent with the nature of this position.

Be able to work in restricted spaces – the USV engine space has been designated a restricted space rather than confined but it is extremely tight and not everyone will be able/willing to access the compartment.

Key performance Indicators against Responsibilities and Tasks:

This role of the Field Service Engineering Team is continually monitored for performance and some of the following Key performance indicators (KPI’s) will be used

• Quality of work produced against agreed standards.
• Delivery to timescales.
• Delivery to budget.
• Performance against Thales key values.
• Performance against mandatory training and the development of team competence in Thales Sonar and Electronic Warfare Systems.

Expected Competence Level:

Skills (underpinning Knowledge)

• Installation, fault-finding and repair of a variety of marine engines, generators and systems
• Extensive experience in service, maintenance and operation of marine mechanical equipment including heavy marine and mechanical plant (pumps, hydraulics, etc)
• Experience in marine electrical systems 240v/415v/24v
• Strong analytical and methodical problem solving skills
• Excellent communication and interpersonal skills with the ability to deliver verbal and written briefings to communicate technical issues to a wide variety of audiences
• Ability to work under pressure independently during periods of intense activity
• Experience in working to preventative maintenance engineering schedules
• Able to use a range of IT tools.

Experience:

As a Marine Field Services Engineer, you will have a track record of performing in a relevant marine engineering discipline, preferably dealing with Marine Engines, Generators, and Hydraulic systems. Ideally this would have been gained within a defence environment, though this is not essential.  You must be capable of resolving issues and problems. You will have strong interpersonal skills and the ability to communicate at all levels in the spoken and written word. Your experience will demonstrate your high level of self-motivation and the ability to work under pressure are vital.

Values & Behaviours:

• Innovate – Be motivated to search for novel and unique solutions.
• Team working – Maximise the use of the wider department and Thales community to produce winning solutions.
• Develop people – Be prepared to share your ideas and experience with the wider Thales engineering community.
• Focus on customers – Be driven to deliver quality solutions to our customers.
• Safety – Totally embrace the Thales safety culture to provide a safe and healthy working environment for all.
• Ethics - Thales employees must be exemplary in their ethical conduct and social responsibility.
• Job holders will be expected to perform in line with the Thales Code of Practice, Policies and Procedures.
• You will demonstrate “role model” qualities associated with the Thales Group Leadership Model

Qualifications and Certification:

Essential:

• HNC in a relevant subject or equivalent (desirable)
• NVQ Marine Engineer or equivalent
• Full UK Driving License

What We Can Offer

We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.

Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.

Connect with Fiona Tal, Talent Acquisition Partner #LI-FT1 who is eager to explore together with you this exciting opportunity.

This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!