Integrated Product Support Engineer (AW101 in-Service)

Job Description:

Your Impact

Leonardo Helicopters UK Customer Support and Training Division are looking for an Integrated Product Support Engineer to join the team.

This is a key role within the department responsible for the support and training of both new ‘to type’ customers and the extensive in-service helicopter fleet operated by many clients in the UK and worldwide, which includes some of the most technologically advanced helicopters in the world and provides LH UK with over 50% of its revenue.

The In-Service AW101 Product Support Engineering department provides the helicopter platform supportability infrastructure comprising of the following areas:

•             LORA (Level of Repair Analysis) – Conducting assessments to continually develop the optimal maintenance policies to identify the lowest life cycle cost solution for the customer.

•             CBA (Cost Benefit Analysis) – Reviewing and interpreting component usage data, maintenance burden and lifecycle costs to predict and substantiate the benefit of a Product Improvement solution.

•             Product Sustainment – Pro-active management and delivery of solutions for obsolete components and systems.

•             Integrated Logistic Support- Management of the ILS/IPS elements from aircraft delivery to through-life support via Logistic Support Analysis processes.

For the awareness of internal applicants: This is a JFF level 6 role.

There is flexibility for hybrid working within this role, however a regular onsite presence is required of a minimum of 2/3 days per week dependent on business requirements.

What you will do as an Integrated Product Support Engineer:

•             Work as part of the Product Support Engineering team supporting AW101 customers in delivering complex multi-mission capability from Search & Rescue to Anti-Submarine Warfare.

•             Able to influence and contribute to cost effective through life support of equipment and systems.

•             Collaborate with internal departments and specialists to obtain and analyse data to identify areas of improvement.

•             Present key findings and recommendations to stakeholder groups.

•             Work with customers and vendors to fully understand any problems/failures and any factors that may influence reliability and maintenance policy.

•             Make and support recommendations for maintenance policy, product improvement, technical publications updates and training throughout the product lifecycle.

•             Participate in Engineering Design Reviews and technical working groups.

•             Support Customer reliability working groups, as required.

•             Assist the Customer in the successful delivery of complex projects safely, on time, to cost and quality.

•             Developing and implementing tools to improve departmental efficiencies.           

What you’ll bring:

Essential

•             Educated to at least HNC level in a relevant subject, ideally an Engineering related topic. Alternatively, to have completed a recognised engineering apprenticeship.

•             Ability to analyse data and technical drawings from a variety of sources and formats.

•             An understanding of Supportability engineering principles and it’s individual/combined effect on lifecycle cost and asset and aircraft availability.

•             Team player, able to discuss changing resource demands with other ILS leads and adapt accordingly.

•             Knowledge of technical publications, engineering and helicopter systems and experience of helicopter operations/support.

•             Able to write reports to support investigation and recommendations.

•             Good at networking. For these roles, there is an immense amount of data needed requiring conversations with different organisations.

Desirable

•             Knowledge of the Leonardo Helicopters Engineering organisation, quality processes, operating procedures, drawing systems and digital products.

•             Knowledge of Logistic Support Analysis (LSA)

•             Experience working within a rotary wing environment

•             Technical understanding of the EH/AW101 platform and its constituent systems.

•             Knowledge of GOLD, SAP and EAGLE software

We are committed to the training and development of talented new engineers. Therefore, experience in all key disciplines is not essential. The most important skill is a good attitude and willingness to learn.

Security Clearance

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting

Why join us

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive.

• Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year.
• Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution.
• Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).
• Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.
• Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
• Refer a friend: Receive a financial reward through our referral programme.
• Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.
• Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.

For a full list of our company benefits please visit our website.

Leonardo is a global leader in Aerospace, Defence, and Security.

Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety.

At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.

Be part of something bigger - apply now!

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