Content Marketer

**At Pylon, we're building the future of B2B Support.** Top support and success teams at companies like Hightouch, Merge, and Sardine use Pylon to manage their customer support and customer success. We’re building an all-in-one support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We just raised our Series B and are backed by YCombinator, General Catalyst, Bain, and a16z and have over 1000 B2B companies trusting Pylon to power their customer support and success. This is a fully in-person role; we do not offer remote or hybrid options. **What you will do** - Take ownership of Pylon's long-form and short-form written content - Post product updates 5x/week on LinkedIn & X ([example](https://www.linkedin.com/feed/update/urn:li:activity:7271908996536504320)) - Weekly spotlights, feature update newsletters, videos - Create product guides, blog posts, optimizing for SEO wherever possible - Work with our PMM and Growth Lead on all integrated marketing campaigns **What we are looking for** - You've done the work before and can work autonomously - You're creative, organized, scrappy, and biased toward action - You're a clear, concise writer and able to write in a startup-friendly, "non-corporate" and "non-marketing" tone - 2+ years content marketing experience - 2+ years working at a B2B SaaS startup **Nice to Haves** - You have good design sense **Our perks** 🏥 Fully covered medical, dental, and vision insurance for employees 🏦 401(k) retirement plan 🚆 Commuter benefits 🌱 Parental leave 🏝️ 14 company holidays + unlimited PTO 🗺️ Annual offsite 🍽 Lunch, dinner, and snacks at the office 🏋️ Fitness stipend **More about Pylon** **Traction:** Have hundreds of paying customers and are growing fast **Funding:** In addition to investment from [Y Combinator](https://www.linkedin.com/company/y-combinator/) and [General Catalyst](https://www.linkedin.com/company/general-catalyst/), [a16z](https://a16z.com/) we just announced our Series B ($51M total raised) **Founders:** [Advith Chelikani](https://www.linkedin.com/in/advith/), [Robert Eng](https://www.linkedin.com/in/robert-eng/), and [Marty Kausas](https://www.linkedin.com/in/martykausas) **Team:** Currently 90 and growing!