SF Office Manager (Contract)

Phantom is the modern money app used by tens of millions around the world. Our product combines everything people need to manage, spend, and grow their money in one simple, intuitive experience. Phantom brings all the control and flexibility of crypto-powered finance, without unnecessary complexity, into mainstream consumer finance.

By combining industry-leading security with thoughtfully designed tools, Phantom makes powerful financial tools feel approachable and easy to use. This focus on speed, control, and user experience has fueled rapid growth, with a community of 20M+ people, reaching #1 in the Google Play Store finance category, and consistently ranking as a Top 50 app across all categories, alongside some of the most recognizable consumer technology platforms in the world.

Role Description

We're seeking a reliable and detail-oriented Office Manager Contractor to support our San Francisco office on a part-time basis. You'll own daily office operations, coordinate team on-sites and events, and serve as the primary on-the-ground contact for the SF office on behalf of the People Team. This is a 5-month contract role (July–December) requiring a max of 40 hours per week, Monday through Thursday and occasional weekend work to help facilitate the office move outside of regular office hours.

Responsibilities

Daily Duties

• Prep and clean the coffee machine daily to ensure it's ready for the team

• Manage the weekly office lunch order, coordinating preferences and dietary needs

• Stock the fridge and pantry, tracking inventory and reordering items that are running low

• Stock and replenish office supplies as needed

• Water and maintain office plants on a regular cadence

• Welcome new hires on their first day in the office, giving them a warm introduction to the SF office and set them up with proper office access such as key fob creation.

• Serve as the main point of contact for the SF office, acting as the voice of the office on behalf of the People Team in person as well as managing the #sf slack channel for any inquiries or announcements

• Coordinate with the building and property managers for all maintenance requests, visitor access, and employee badge creation and deactivation

• Receive and ship packages as needed, and manage the office mailbox

• Conduct regular office walkthroughs to proactively identify operational issues

• Support the People Team with the coordination and on-the-ground execution of an upcoming office move, including logistics planning, building and vendor management, inventory tracking, packing and light lifting, employee communications, and move-day coordination

Team On-Sites, In-Person Onboarding, and Team Events

• Assist with coordination, setup, and prep for team on-sites, in-person onboarding visits, team events, including ordering group lunches, coordinating office access and conference room bookings, and making dinner reservations

• Serve as the on-the-ground contact to ensure visiting teams have a smooth and welcoming experience

• Plan and host monthly team events for the SF office and invite any teams who will be in town that week to join.

• Partner with People Ops and our People Programs Manager as needed for coordination purposes

• Manage and adhere to people program budgets as needed

Qualifications

• 2+ years of experience in office management, facilities coordination, executive assistance, or a similar operations/administrative role.

• Must have experience managing an office move, navigating vendor and internal communication, and coordinating logistics.

• Must have experience with Google Suite and Slack, nice to have: Notion and Ramp.

• Strong organizational skills with the ability to manage multiple recurring tasks and priorities simultaneously.

• A warm, welcoming presence and genuine enjoyment of working with people — you're the kind of person who makes others feel at home.

• Proactive and self-directed; able to identify what needs to be done and take ownership without being asked.

• Must have a strong operator mindset and ability to adapt to changes as needed.

• High attention to detail is a must.

• Experience coordinating events, team lunches, or on-sites, including vendor and logistics management.

• Comfortable with light physical tasks such as restocking supplies, receiving and shipping packages, and some lifting (up to 25 lbs) during an upcoming office move.

• Reliable and punctual, with consistent availability Monday through Thursday during core office hours.

• Strong communication skills and professional judgment — you'll be representing the People Team as the voice of the SF office as well as communicating async with the People Team regularly and join meetings as needed.

• Available for occasional after-hours team events, monthly office gatherings, and infrequent weekend work to support office moves and other operational needs.

• Must be available on December 4th.

• Bay Area-based and able to commute to the SF office Monday through Thursday for the duration of the contract (early July through mid-December).

Why Work with Us

Opportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

• First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

• Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

• We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

The estimated hourly rate for this position is $51–$63/hour. This is a non-exempt role scheduled for a minimum of 32 hours and up to a max of 40 hours per week. Actual compensation will be determined based on experience, qualifications, and market data.

We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws. To learn more or for any questions, contact [email protected].