Demo Experience Engineer, Technical Success

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as trusted advisors and thought partners for our customers, ensuring developers and enterprises maximize value from our models and products.

As a Demo Engineer, you will help bring the power of OpenAI’s technology to life through compelling prototypes, interactive demos, and real-world applications. You will work closely with Solutions Engineers, Product, and Go-To-Market teams to showcase how organizations can transform their businesses using ChatGPT, the OpenAI API, and our latest models.

Your work will play a critical role in helping customers imagine what’s possible with AI by translating technical capabilities into engaging and tangible demonstrations.

About the Role

We are seeking a Demo Engineer to design and build high-quality technical demos that highlight the capabilities of OpenAI models and products. You will collaborate with Solutions Engineers and customers to quickly prototype solutions that demonstrate how AI can solve real business problems.

This role sits at the intersection of engineering, product storytelling, and customer engagement. You will build demos that showcase real-world applications such as customer service automation, AI-powered assistants, developer tools, and intelligent workflows.

You will also contribute reusable demo assets, reference architectures, and prototype applications that enable the broader go-to-market team to effectively communicate the value of OpenAI technologies.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build compelling demos and prototypes that showcase the capabilities of OpenAI models and APIs across a wide range of use cases.

• Partner with Solutions Engineers and go-to-market teams to develop custom demonstrations for strategic customer engagements.

• Rapidly prototype AI-powered applications that highlight real-world business value, such as copilots, AI agents, automation workflows, and developer tools.

• Translate complex technical capabilities into engaging demonstrations that resonate with both technical and business audiences.

• Maintain a library of reusable demos, starter projects, and technical assets that can be leveraged across customer engagements.

• Collaborate with Product and Engineering teams to stay current on new model capabilities and integrate them into demo experiences.

• Continuously improve demos based on customer feedback, product updates, and emerging AI capabilities.

• Create documentation and walkthroughs that enable internal teams to effectively use and present demo applications.

• Represent the voice of the customer by identifying common use cases and opportunities to showcase OpenAI technology more effectively.

You’ll thrive in this role if you:

• Have 5+ years of experience building applications, prototypes, or technical demos in a developer-facing or customer-facing role.

• Are highly comfortable building with Python, JavaScript, or similar languages, and have experience with modern web frameworks and APIs.

• Have experience working with Generative AI, LLMs, or machine learning systems, including building prototypes or proof-of-concept applications.

• Enjoy building quick, polished prototypes that demonstrate technical concepts in an engaging and accessible way.

• Have strong product intuition and the ability to translate technical capabilities into compelling demonstrations.

• Are comfortable working in fast-moving environments where experimentation and iteration are encouraged.

• Communicate clearly with both technical and non-technical audiences.

• Take ownership of problems end-to-end and enjoy learning new technologies quickly.

• Have a collaborative mindset and enjoy partnering with engineers, product managers, and go-to-market teams.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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