Satellite Operations Specialist

Kepler Communications•United States• Full Time

Posted 2 months ago• Operations• Operations

Job Description

At Kepler Communications, we're not just imagining the future of connectivity - we're leading it!

Our mission is to provide real-time Internet access in space, enabling a new era of data-driven exploration and innovation. With 23 satellites already launched and a next-generation optical network on the way, we’re creating the infrastructure that will power the space economy for decades to come.

Technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.

If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!

What We Offer:

- Competitive compensation designed to recognize and reward your contributions.

- Comprehensive health, dental, and vision insurance—including dependents.

- 401(k) and an annual Wellness Allowance.

- Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.

- Semi-annual company-wide parties and regular (virtual and team events.

- Relocation packages available for approved roles.

- $1,500 annual professional development fund to support your growth.

- Town Halls, Celebration Calls and Frequent company-wide events to stay connected and engaged.

- We’re a certified Great Place to Work®, five years in a row at our Canadian Headquarters.

We are looking for a Satellite Operator who can contribute significantly to our growing team. This role involves working with a dedicated team of engineers to build, operate, and manage our

satellite constellation. You will play a crucial role in developing and

implementing satellite commissioning and standard operating procedures, ensuring the health and optimal performance of our satellites and the Kepler Network as a whole.

Key Responsibilities:

Perform nominal operations to maintain spacecraft health, the Kepler Network and service delivery

Address and resolve anomalies for rapid service restoration

Conduct trending and performance analysis of spacecraft platforms and payloads

Develop, implement, and continuously improve operations and processes for enhanced efficiency

Support launch and commissioning preparations for new spacecraft

Prepare and execute LEOP and commissioning of future Kepler spacecraft

Test spacecraft functionality throughout the development process

Participate in spacecraft conceptual studies and design input, focusing on onboard autonomy and FDIR

Update and develop tools to automate operational tasks, enhancing efficiency and reliability

Develop and validate operating procedures for all mission phases

Triage, support, escalate and resolve internal and customer-raised issues

Participate in rotating weekly on-call operations (including shiftwork and out-of-hours support) to monitor satellite health and the overall Kepler Network and operations

Required Skills & Qualifications:

Bachelor's degree in Engineering or a related field, or relevant experience

Knowledge of LEO, sun-synchronous orbits, and their implications for satellite operations

Knowledge of spacecraft command and control systems

Working knowledge of Python and comfort in a Linux environment

Experience in spacecraft operation or testing, ideally with responsibility for platform subsystems or instruments

Aptitude for operating systems with multiple elements and constraints

Demonstrated strong technical troubleshooting and problem-solving abilities

Basic programming knowledge, with bonus points for skills in Python, or other scripting languages

Demonstrated attention to detail and organization skills

Ability to work under pressure

Ability to support operational requirements and a degree of flexibility, including participation in shift work & on call, that may involve evenings, nights, weekends, and other non-standard hours

Bonus Points:

Experience with networking/communications (antennas, modems, RF, network infrastructure)

Use of AI in Recruitment

At Kepler Communications, all hiring decisions are made by people. Human recruiters are involved in every step of our recruitment process. We use AI-based tools (such as Lever AI and HireEZ) to assist with the initial review of applications by ranking candidates based on job-relevant criteria. These tools support - but do not replace - human judgment.

Equal Opportunity Employer

Kepler is an Equal Opportunity Employer committed to creating a diverse and inclusive work environment. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or any other characteristic protected by applicable law.

If you require accommodation at any stage of the recruitment process, please contact our People & Culture team at [email protected], and we will work with you to meet your needs.