IT System Administrator

Kepler Communications•Toronto, ON M4N, CA• Full Time

Posted 1 day ago• Business & Finance• Operations

Job Description

At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!

Our mission is to provide real-time Internet access for space-based assets, enabling a new era of data-driven exploration and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities.

Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.

If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!

What We Offer:

* Competitive compensation with a robust equity plan to share in our success.

* Comprehensive coverage for health, dental, and vision insurance—including dependents.

* Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.

* Semi-annual company-wide parties and frequent in-office team events.

* Relocation packages available for approved roles.

* $1,500 annual professional development fund to support your growth.

* Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances.

* Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged.

* We’re a certified Great Place to Work®, five years in a row!

We are looking for a versatile and proactive IT System Administrator to support, maintain, and scale our internal infrastructure and business systems. This role is ideal for a hands-on problem solver with strong Linux and infrastructure fundamentals, solid networking knowledge, and practical experience with Windows and Microsoft 365 environments.

You will focus on day-to-day systems administration, infrastructure reliability, and operational improvements. For a candidate eager to grow, this role offers exciting opportunities to expand into advanced automation, infrastructure as code, and complex SaaS/system integrations.

Key Responsibilities:

IT Operations & Support (50%)

Troubleshoot and resolve escalated infrastructure, systems, and application issues.

Support core IT operations, including employee onboarding/offboarding, access provisioning, and internal system configurations.

Maintain clear, up-to-date technical documentation for infrastructure, procedures, and system changes.

Collaborate closely with engineering and internal teams on technical initiatives.

Systems & Cloud Administration (30%)

Administer and maintain Linux and Windows server environments supporting core internal services and applications.

Support and manage Microsoft 365 services, including Entra ID (formerly Azure AD), Exchange Online, SharePoint, Teams, and overall access management.

Monitor system health, performance, and reliability, actively identifying areas to improve operational processes.

Networking & Infrastructure (10%)

Manage and improve internal infrastructure across servers, networking, cloud services, and identity systems.

Administer and troubleshoot network infrastructure, including switches, firewalls, VPNs, DNS, DHCP, and internal connectivity.

Automation & Integrations (10%)

Develop and maintain scripts (Bash, Python, PowerShell) to improve operational efficiency and eliminate manual toil.

Contribute to system integrations and automation between internal and external platforms as business needs evolve.

Required Skills & Qualifications:

Experience: At least 4 years in systems administration, infrastructure, or internal IT operations roles.

Operating Systems: Strong experience administering Linux systems in a production environment, alongside working experience supporting Windows environments.

Infrastructure & Networking: Solid understanding of server administration, system troubleshooting, monitoring, and core networking concepts (TCP/IP, DNS, DHCP, routing, firewalls, VPNs).

Microsoft 365: Hands-on experience administering M365 environments, including Entra ID and core collaboration/identity services.

Scripting: Experience writing scripts or automations using Bash, Python, PowerShell, or similar languages.

Problem Solving: Proven ability to independently troubleshoot complex technical issues across disparate systems and internal infrastructure.

Soft Skills: Strong documentation habits, excellent communication skills, and a demonstrated ability to learn new tools and platforms quickly.

Bonus Points:

Experience with AWS infrastructure (EC2, S3, IAM, or related services).

Familiarity with Infrastructure as Code (IaC) tools such as Terraform or Ansible.

Experience with Docker or containerized environments.

Previous experience administering physical or virtual network devices (switches, firewalls, VPN appliances).

Experience building automations using APIs and vendor documentation to integrate SaaS platforms with internal systems.

Min: $60,356 - Max: $110,356 CAD annually

Actual total compensation will be determined at the Company’s discretion and is based on a variety of job-related factors, which may include, but are not limited to, relevant knowledge, skills, experience, performance, and education and/or training. The Company encourages all qualified applicants to apply, even if the posted salary range does not align with their expectations, as it does not reflect our total compensation package.

Job Type: This is for a current vacancy

Use of AI in Recruitment

At Kepler Communications, all hiring decisions are made by people. Human recruiters are involved in every step of our recruitment process. We use AI-based tools (such as Lever AI and HireEZ) to assist with the initial review of applications by ranking candidates based on job-relevant criteria. These tools support - but do not replace - human judgment.

Employment Equity & Accommodation Statement

Kepler Communications is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all sexual orientations and gender identities.

If you require accommodation during any stage of the recruitment process, please contact our People & Culture team at [email protected], and we will work with you to meet your needs.