Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.

Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.

Responsibilities:

JPL’s Quality Assurance Office is seeking an experienced and motivated part-time Business Administrator I to support the NASA/JPL Western Region Manufacturing Technology Transfer Center (MTTC).

The selected candidate will report to the Quality Assurance Business Manager. This position is well suited for an individual who thrives balancing multiple priorities, excels in a fast-paced environment, has excellent teaming and communication skills, professionalism, strong work ethic, and enjoys working in a customer service environment.

Tasks Include but not limited to:

• Providing office support to the lead MTTC Business Administrator and the Technical Learning & Development Instructors.
• Supporting tasks within the Learning Management System (LMS) including student enrollment, generating, and managing training rosters, applying credit, and assigning training.
• Managing class enrollments, reviewing training records for compliance (qualification and recertifications), acquiring valid project/task numbers from customers for class cost, scheduling classes, coordinating with flight projects for special/critical training requirements, updating training calendars, adding, and maintaining classes, manage waitlist in the QA Database and LMS.
• Providing timely correspondence to all customers/students. Excellent customer service, organizational, interpersonal, verbal, and written communication skills needed!
• Maintaining close communication with students, instructors, and management at all times.
• Reviewing Risk Assessments and generating NASA/JPL Workmanship Extensions for Certification Training.
• Review and maintenance of Pending Approval list in LMS.
  • Includes reaching out to internal student for charge codes, managing registrations and cancellations and changes to registrations.
• Process Visitor Requests for external students and escort external students in the morning (7:45am) as needed
• Maintaining medical results in shared drive and adding information in QADB/LMS for tracking.
• Reconciling invoices for payment
• Assist in budget planning, reporting and revenue and expenditure forecasting
• Sending certificates to externals post class
• Process procurement requests via P-card, iProcurement, and requisition orders, including the procurement of office supplies.
• Documentation & File Management: Assisting with preparation of presentations reports, and website/Wiki pages, including proofreading and editing.
• Organizing and maintaining the MTTC electronic file repository utilizing Alfresco as appropriate.

Qualifications:

• Typically requires a Bachelor’s degree in Business Administration or related business field with a minimum of 1 years of related experience; or Master’s degree in similar field with 0 year of related experience; related required training. 
• Self-starter who can consistently and effectively work in a team and independently
• Demonstrated ability to work well on multiple tasks while meeting commitments with high quality results and output
• Strong professional characteristics: transparent, responsible, hardworking, intellectually curious individual who takes initiative and ownership of work
• Excellent customer service, organizational, interpersonal, verbal and written communications skills
• Excellent digital literacy and solid understanding of Excel, Word, PowerPoint, Outlook
• Must have excellent written and oral communication skills
• Ability to identify, learn, and apply new processes to improve business operations

Preferred Skills

• Understanding of JPL’s Learning Management System (LMS) or similar system
• Administrative and Customer Service experience in the field of Learning & Development

As a temporary position, this assignment may last up to 36 months in duration with approvals based on 12-month assignments.  However, please note that you are not under any employment contract and your temporary employment status can be terminated at any time, with or without notice.

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together. For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.

For further benefits information click Benefits and Perks

The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training.

The typical full time equivalent annual hiring range for this job in Pasadena, California.

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.

In addition, JPL is a VEVRAA Federal Contractor.

EEO is the Law.

EEO is the Law Supplement

Pay Transparency Nondiscrimination Provision

The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are U.S. Citizens, Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here.