Senior HR Operations Specialist

Location: Espoo, Finland
Reports to: Global Head of People Operations
Department: Human Resources
Employment type: Permanent (6 month probation period)
Position: Full-time (37.5 hours / week)

Why this role matters:

As a Senior HR Operations Specialist, you are a key member of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle - specially as ICEYE continues to grow and expand globally (we are set to onboard 500 ICEYERs solely this year!) and are in the midst of opening new entities worldwide. Your work extends to all employees globally, regardless of their or your location, driving operational excellence and employee satisfaction. In short, your mission is to ensure that ICEYErs worldwide are happy and engaged so that they can deliver better business results!

HR Operations: The HR Operations team at ICEYE is a strategic function, shaping the future of work at ICEYE. We drive operational excellence and focus on delivering a great employee experience throughout the entire lifecycle globally. Operating with agility and a user-centric approach, we continuously iterate and refine our processes. By thoughtfully integrating AI, automation, and data, we craft personalized experiences that meet diverse needs, ensure robust compliance, and enable ICEYE to grow and scale effectively while maintaining our people-centric culture globally. We provide core operational services for both the HR team and the entire organization.

Note! We offer relocation assistance for this position.

Your day-to-day responsibilities:

• Serve as a primary point of contact for employees globally via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues related to benefits, policies, and employee lifecycle events, providing timely and accurate responses.
• Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance with global data privacy regulations.
• Identify opportunities to streamline, improve and automate HR processes, leveraging technology and best practices to enhance efficiency, scalability and employee experience whilst remaining compliant with all relevant employment laws and regulations.
• Create and maintain comprehensive documentation for all HR processes and policies.
• Stay abreast of changing employment laws and regulations in all countries of operation to ensure compliance in all HR activities.
• Collaborate closely with relevant internal and external stakeholders within the wider HR team as well as with payroll, legal, IT and other internal departments to ensure a cohesive and integrated employee experience globally.
• Manage third-party HR providers in various countries to address employee needs.
• Actively participate in and/or lead the development, implementation, and communication of HR projects, policies, procedures, and programs in accordance with agreed team priorities.

Requirements

What we're looking for:

• Strong knowledge of Finnish labor law combined with a proven track record in a multi-country role, managing both local entities and Employer of Record (EOR) set-up.
• A deep desire and experience to build and develop HR processes and policies from scratch; you don’t wait for a manual—you write it.
• The ability to maintain a long-term view while managing day-to-day tasks, identifying "silent killers" of efficiency (e.g., technical debt or fragmented data) before they impact global scaling or team efficiency.
• A proactive, solution-oriented "no-task-too-small" attitude with the grit to independently navigate ambiguity—whether it’s researching foreign labor laws or solving complex permit issues in jurisdictions where no internal documentation exists.
• Experience leveraging AI and HR tech (e.g., HiBob) to transition from reactive support to proactive, automated employee experiences.
• Comfortable acting as the "1st and 2nd Line of Defence" in a hyper-growth environment, with the emotional intelligence to handle sensitive ER cases and the courage to push back on stakeholders.
• High attention to detail preferably with experience implementing robust checks and balances in an HRIS to ensure global data is audit-ready and scalable for the long term.
• Exceptional communication skills in English and Finnish, with the ability to bridge the gap between global standards and local needs, influencing stakeholders across HR, Payroll, Legal, and IT.

Application Process

• TA screening (30 min)
• Hiring manager Interview (45-60 min)
• Peer Interview (30-60min)
• Interview with SVP Operations (30-60min)

Working at ICEYE

At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.

How We Work (Our Values)

Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.

• Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
• See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
• Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
• Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
• Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
  

Benefits

What We Offer at ICEYE

Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.

Our Commitment to Diversity, Equity, and Inclusion

We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.

We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.

Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com.