Continuous Improvement Engineer

Position Summary

The Continuous Improvement Engineer will be responsible for the development and execution of a comprehensive Continuous Improvement Service Culture. This role will focus on eliminating waste, developing our people and interfacing with our customers to implement Continuous Improvement projects and statistical analysis. The role will lead initiatives that drive operational excellence, utilizing Lean Principles, value stream mapping, and waste reduction.

Key responsibilities include:

✓ Process Optimization: Lead initiatives focused on Lean principles, value stream mapping, and waste elimination to improve operational efficiency.

✓ Training and Development: Deliver training programs to instill a Continuous Improvement mindset, ensuring people are equipped with the necessary tools and techniques.

✓ Standardization: Create Standard Operating Procedures, Standard Work Instructions, Leader Standard Work, policies and procedures.

✓ Program Management: Oversee Continuous Improvement activities, including the implementation of a Continuous Improvement Tracker to monitor progress and results.

✓ Cultural Transformation: Act as a coach and mentor to people, embedding a culture of problemsolving and innovation.

The Continuous Improvement Engineer will possess a passion for change, empowering and developing people while creating an impact through operational excellence.

Essential Duties and Responsibilities

Safety

1. Full comprehension and adherence to the Crescent Safety Playbook – Doing it Safe.

2. Assess and remove all unnecessary risk within our business.

3. Perform Job Hazard Analysis.

4. Improve plant layout and equipment to ensure we operate safely.

5. Understand ergonomic risks and develop solutions to eliminate the risks.

6. Develop safe and efficient workspaces.

7. Participate in accident investigations and develop process solutions to eliminate root cause of injuries / accidents.

Quality

1. Do what is right for our customers, company, and people.

2. Identifying, analyzing and implementing continuous improvement opportunities in the quality organization.

3. Determine business and process path DPMO and sigma rating.

4. Adhere to all quality standards.

5. Ensure our customers’ needs for quality are understood and built into each process.

6. Ensure root cause and problem-solving thinking is used in addressing all Quality issues.

7. Evaluate processes to ensure target conditions are met, and actions put in place when they are not met to include detailed root cause analysis and mitigation strategy.

Productivity

1. Lead Continuous Improvement Initiatives: Develop and implement ideas for process improvement projects across all functions, manage the Continuous Improvement pipeline and savings tracker.

2. Lead customer ideation sessions for Value Creation and Continuous Improvement activities.

3. Lead continuous improvement events utilizing the Plan, Do, Learn, Do Better mentality and the DMAIC process (i.e., Value stream mapping events, kaizens, Problem solving, 3P, Flow, etc.).

4. Lead engineering projects – Capex, managing vendors, budgets and timelines.

5. Perform time studies and other analysis to understand opportunities for improvement.

6. Develop Standard Operating Procedures that define tasks necessary to accomplish the given Value Stream Map.

7. Develop Standard Work Instructions that clearly state how to perform each task identified in the various SOPs.

8. Develop Leader Standard Work necessary to ensure system and process adherence.

9. Reduce line change over and setup times.

10. Problem-Solving: Facilitate root cause analysis and problem-solving workshops to address complex issues and implement corrective and preventive actions.

People

1. Collaborate and help drive the Continuous Improvement Service Culture.

2. Culture: Enhance and cultivate Crescent’s Continuous Improvement Service Culture Demonstrating Do it Right, Do it Safe and Do it Well. Be a Crescent Continuous Improvement Service Culture leader and involve others in IE and CI activities.

3. Lean & Six Sigma Methodologies: Apply Lean, Six Sigma, and other quality tools to foster a culture of continuous improvement, mentor to team members to help develop their understanding of Industrial Engineering and Lean tools.

4. Cross-Functional Collaboration: Work with all departments to align and integrate improvement strategies.

Customer Value

1. Lead the Customer CI sessions, drive the CI pipeline and track CI projects.

2. Build and maintain strong and collaborative working relationships with the site’s key Customer(s).

3. When needed support new site / Customer launches.

4. Work with the sites to ensure customer contractual obligations are met. Understand all contracts and Continuous Improvement Commitments.

Financial

1. Identify and implement Continuous Improvement projects that will financially benefit both Crescent and our Customers.

2. Lead and support Continuous Improvement project tracking to include financial impact of projects and activities.

All other duties as assigned, including but not limited to identifying and training an individual capable of successfully completing all stated Essential Duties and Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence.

Work Environment / Physical Demands

✓ Ability to travel up to 25%.

✓ Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.

✓ Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.

✓ Fast paced environment, requiring one to adapt to continuous changes in schedules, volumes, staffing and shift requirements.

Management Reasoning and Organizational Skills

✓ Practical problem solver

✓ Ability to anticipate and look ahead

✓ Mental agility and the capacity to handle an up-tempo work pace

✓ Idea generator

✓ Has viable administrative, organizational and time management skills

✓ Thorough, accurate, detail-oriented

✓ Effective time manager and prioritizer

Systems Usage

✓ Nulogy

✓ UKG

✓ NetSuite

✓ Qualtrax

✓ Greenhouse

✓ SharePoint

✓ Various Learning Platforms

✓ Microsoft Office Suite–strong Excel, Visio

✓ Microsoft Teams, Zoom and other virtual tools

✓ Vizio

✓ Mini-tab

Performance Metrics and Trends

✓ Safety

✓ Quality

✓ Productivity

✓ People

✓ Customer Value

✓ Financial

Qualifications Education & Experience:

✓ Lean Six Sigma certification - Green Belt required. Demonstrated passion and commitment to Continuous Improvement Mindset.

✓ Minimum of 5 years of experience in a Continuous Improvement environment.

✓ Strong understanding of Lean principles, Six Sigma methodologies, statistical analysis, and process mapping.

✓ Excellent written and verbal communication skills, with the ability to effectively present information and influence stakeholders.

✓ Proven ability to lead cross-functional teams, coach and mentor employees, and drive change management.

✓ Strong analytical and critical thinking skills, with the capability to perform root cause analysis and implement sustainable solutions.

Preferred Qualifications:

✓ Understanding of Co-Packaging and Parts Fulfillment business.

✓ Experience with MRP / ERP Systems.

✓ Continuous Improvement Strategy implementation.

✓ Experience as a Lean Coach / Teacher.

We will absolutely know the Continuous Improvement Engineer is successful if they can:

✓ Live and embrace the Crescent Way.

✓ Develop and Implement Continuous Improvement Projects including training and people development, Kaizen event and daily improvements.

✓ Project tracking including financial, and people development.

✓ Develop a self-sufficient / high performing Continuous Improvement Culture.

✓ Consistently achieves performance goals.

✓ Implementation of CI initiatives that deliver savings annually.

✓ Be seen as a transformational CI leader.

✓ Effectively lower DPMO and Sigma rating, while increasing profitability, capacity and customer satisfaction.

By completing this application, you are acknowledging the following:

• I am at least 18 years of age of older
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis