Solidroad
AI agents for CX teams, starting with training and QA.
About the Company
🎯 What Problem We’re Solving
If you've ever had a frustrating customer support interaction, you've experienced firsthand the problem Solidroad is tackling. Most companies want to provide outstanding customer experiences but struggle to scale quality interactions without increasing costs and complexity.
Solidroad is solving this by building an AI-driven quality assurance and training platform that enables customer support teams to deliver exceptional experiences consistently and efficiently. Our platform automatically analyzes 100% of customer interactions, provides real-time insights, and creates personalized training simulations to dramatically enhance support quality.
Joining Solidroad means you're directly shaping the future of customer experience, making every interaction between businesses and customers faster, more effective, and genuinely human—powered by the ideal blend of AI and human empathy.
Tech Stack
- Next JS
- Supabase
- OpenAI
Founders
Co-founder and CTO of Solidroad (W25) and a second-time founder. Previously co-founded Monaru (S2019), where we helped individual creators earn $100k+ each by selling live classes online. Before that, I was as a product engineer at Intercom. I hold a BAI in Computer Engineering from Trinity College Dublin; my research focus was on dispute resolution mechanisms for Ethereum smart contracts.
Co-founder and CEO of Solidroad (W25). Before Solidroad, I founded Gradguide, a coaching and mentorship network for recent grads, where I raised €2M, grew the team to 20, and exited in late 2022. Earlier in my career, I led Sales, Support, and Customer Success for EMEA at Chargify (now Maxio) and worked as an early sales rep at Intercom. I studied Business at Trinity College Dublin and spent a year at HEC Paris.
Open Positions at Solidroad (1 Jobs)
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