Prodigal

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights from customer and patient interactions. Lenders and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance in their loan servicing and collection contact centers. 

Prodigal’s global team, whose backgrounds intersect at financial services and data science, is headquartered in Mountain View, California. Backed by technical and industry experts, Prodigal’s mission is to build the intelligence layer that powers Consumer Finance, becoming the next iconic vertical SaaS company. Nearly one in five U.S. borrowers have already engaged with Prodigal over more than 200 million interactions.

Techstack: ReactJS, CSS, Javascript, Python, MongoDB

Interesting problems we're solving

• Creating an intuitive UI for a speech analytics product. Traditional speech analytics products have very poor usability and are hard to implement for a business.
• Return search results on the call corpus for queries such as "Which calls had a payment dispute?"