Drillbit
Automating Office Work for Residential Contractors.
About the Company
Mission: Drillbit’s mission is to make housing more affordable
How: Residential contractors spend exorbitant amounts on customer acquisition due to wasteful human-driven administrative practices. This inefficiency inflates the cost of basic services, hurting everyone in America. Drillbit provides AI office workers to eliminate that waste, and allow businesses to get back to the work they were hired for.
Stage: Drillbit is a YC startup that has raised $4.4 million. Mason, our AI employee, has generated over $95M in GMV for our customers across over 90k opportunities. He is booking jobs at a rate 3x greater than the best human CSRs at a small fraction of their cost. In the past 12 months, Drillbit has sustained 42% month-over-month growth, building a $98M ARR sales pipeline.
Tech Stack
Product: Drillbit is the first fully self-managed FSM (Field Service Management). We use AI receptionists and an LLM-based quoting tool on top of our in-house FSM to manage jobs end-to-end. Our agents manage leads, scheduling, quoting, staffing, and even collecting payment. You can think of us as a hands-off AI-based operating system for home services.
Stack:
- Front End: React, NextJS, Typescript
- Backend: Porter, Temporal, Vercel
- Relational DBs: Supabase
- LLMs: OpenAI
- Voice: VAPI, Eleven Labs, Twilio
Founders
Alex graduated from Stanford with a degree in CS & AI. After school, he worked as an engineer at SpaceX, Apple, Rivian, and Built Robotics. Alex is passionate about affordable housing, and after years of doing construction on the side, he merged his passions and started Drillbit. His company seeks to optimize and scale home service businesses through automating their operational & administrative workflows.
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